Jos A. Bank

Jun 7th, 2023

Sales Associate was rude and dismissive. Didnt even bother to look at me. Told me a blatant lie about a product I purchased just to drive me away. Was utterly unhelpful. Had to go to another location to get help.
Jun 6th, 2023

Terrible staff. Waited 15 min before someone acknowledged me standing at the register.
Jun 2nd, 2023

5 Month Suit Saga. DO NOT Shop here. 1. Order two suits in December 2022, one fitted and obtained quickly. Second suit is delayed, three weeks and the store tells me they will call me when its ready. 2. May 2023 - Get a call that my suit is ready for pickup. It isn't. Have to go through fitting process for the second time. I get a gift card partial refund because they can't verify that they called me in the previous 3-4 months. 3. Finally pick up second suit mid-May. 4. Use gift card online to try and recover some of the over $800 I spent here. 5. Receive email that my online order is cancelled no explanation. 6. I am still trying to recover a fraction of the money I lost here. If you want a months-long wait, incompetent staff, and a tailor who would rather you not be in his store in the first place, shop here.
May 31st, 2023

This review is for Al. We fly in from overseas last night for an important business meeting tomorrow. The airlines lost our bag with my husbands suits in it. Desperate, we went to Jos A Bank first thing in the morning. Al quickly came to our rescue and worked with us for over an hour to get the right suit and shirts for my husband. You could tell he really cared and stayed with us until we got everything we needed. He went the extra mile, and we walked out relieved and with new suits in hand. Thank you, Al, for your outstanding service!
May 20th, 2023