Beyer Subaru

Not sure if Id buy from this particular dealership
Jun 28th, 2023

Jun 25th, 2023

Purchased vehicle 4/2023. Still havent received tags. Melanie in the title and tag department never followed through and we are in our 2nd set of 30 day tags. I have left messages with no return calls. Sadly we were going to buy a 2nd vehicle this month but due to Melanie we will take our business elsewhere. Its a shame when you have a good experience with sales but incompetence in the other department. GM I would love to hear from you.
Jun 7th, 2023

Re: Love-Encore Mario was very thorough, timely, attentive, and professional. This session was useful. Thank you.
Jun 5th, 2023

I brought my car here for the first time today for an oil change and was sent a text asking to approve over $4,770 in repairs. No phone call. Only a text. As reference, I went to another Subaru 6 months ago who said everything was good that they said now is in need of immediate repair. I immediately called and no one was able to answer my call. I asked for a call back and no one called me back for over 2 hours despite multiple calls by me while I was at work but continued to send me messages asking to approve the repair. So I had to leave work and come and get my car from them because they are not trustworthy. This is how I know they are fraudulent and completely crooked. I had a tiny a crack on my windshield (about 1.5in) from a rock 2 years ago that has not budged at all and they put large crack and needed immediate attention for $1200+. Then they ripped an axel boot and said I needed to replace for over $450. They refused to replace because we wouldnt rip it. I would NEVER come here. I think they should be investigated for bad business practices. The worst experience for a Subaru place I have ever had. And the manager heard me upset and didnt even come up to speak to me. If this is how they deal with new customers, its egregious. Horrible service and practices. Do yourself a favor and dont come to this Subaru. Go elsewhere.
Jul 3rd, 2023