Key Towers Apartments

Water doesn't work. They WILL NOT FIX ANY ISSUE. I moved in 10 months ago, and day 1 described an issue with MOLD in my AC and a missing cover. Fast forward 10 months and they charge me $3000 for me moving out due to personal safety. UPDATE TO THE RESPONSE: I have attempted to contact managers/staff in person over 20 TIMES!!!!!!! Here, I have screenshots of IGNORED EMAILS dating back to August of 2023. IGNORED requests to speak to upper management. They have sooner responded to my google review, than my initial emails. That turnaround time is so odd.
Apr 10th, 2024

The maintenance individual really try there best but there is not enough man power to meet the residence needs. One person for an old building that is in constant need of repair deserve more workers.Emergency situations are understood but with an old building as this, emergency seem to be a constant. This means other issues that are important to residence but are not emergency lingers. Inaddition, Saturday and Sunday are reserved for emergency services, so although the office is open that is all they can tell you. Mind you this is when most working pple are home and the lingering issues have not been resolved. What can be done? I am calling and talking with the office on different occassion....nothing. We are paying to live here and there are no discount as I know it. Help us!!!.
Apr 6th, 2024

Horrible place. I loved it online and fell in love seeing it in person. Lots of light, parking. But it's gone to absolute garbage since. Maintenance issues are rarely resolved or just acknowledged and ignored, mostly because "some part will take months and months to deliver." Constant leaking, maintenance will either not fix or randomly enter the house, fix, and leave a huge mess. They used my towels and my kitchen stuff to clean and fix the last time and I had no choice but to throw it all away because of how terrible they left it all. They suddenly added new rules about no doormats and threw away everyone's mats. They suddenly removed all laundry machines except from the basement, and their prices are constantly going up. The manager has so much attitude and threw "the rules" in my face over and over to overcharge me at move out. Office folks are rarely in the office, always out doing a "walk through or using the bathroom." Always a line outside the office of people waiting for 30 mins minimum. Some floors frequently smell like garbage (literally). There was a list of things wrong when I moved in (bedroom ac didn't work, oven broken, etc) that they didn't fix, even by the time I moved out, despite me reminding them monthly. Constantly people in my parking spot and no parking reinforcement. When I visited the first time to see a unit, they showed a very well done apt and at move in, pushed me into a apt that hadn't been maintained or cleaned for a year. Even the carpet was covered in stains and took them a very long to replace. I hate to list so many complaints but I've had a very bad experience with this building and as I moved out, spoke to the other tenants and many of them plan to move out soon for similar reasons. Move in at your risk.
Apr 5th, 2024

Mar 9th, 2024

Where do I being. If I could give 0 stars I would. My first year here my ceiling collapsed 3 different times due to leaks. I saw mice daily. They didnt fix anything. AC broke they just gave me a portable AC. Heat broke In winter they gave me space heater never fixed it. I asked for things to get fixed they dont. Dont live here! Management is terrible. Takes weeks and weeks to get things fixed. I pay rent on time why cant they do their jobs on time. Unless you are the verge of homelessness dont live here.
Jan 12th, 2024