Burlington, VT Bank

Closes early without warning.

Outstanding in-person banking service. Friendly and efficient.

Karen and Paul are great bankers to work with for your personal and business accounts.

Coming from one of the credit unions where services and conveniences kept getting removed, Mascoma is truly a cut above. Very happy we moved our business checking to Masc ... more

Had a pretty significant issue, but they were able to fix it within a reasonable amount of time.

After 45 years at the same bank in Burlington, I moved my 3 accounts (personal, business, and the nonprofit I manage) to Mascoma Bank. I'm so happy with my decision! Masc ... more

The worst bank I have ever dealt with. They opened up a line of credit for me without telling me that there were associated fees. I was forced to pay even when I requeste ... more

Went in sept14th a little late to get a bank check tried the door and noticed it was closed. There was a red headed lady in there and I said " I'm sorry ,,I thought that ... more

Outstanding in-person banking service. Friendly and efficient.

Not letting me do my comfort when upset food is bad not nice to me or my grandparent my got my grandpa in trouble for saving my life because I was having trouble brea ... more

Excellent customer service!!

Heather Burnett, and her employees, are some of the most incompetent, rude, unprofessional people I have ever seen at a bank. If you remotely look "below middle-class" (i ... more

$3.50 transaction fee for a slow machine.

Great staff both in personality and services

I've been a customer of the merchant bank/ now Community for many years; and now, for any (working)person, the hours are just terrible for the College St location. 4pm on ... more

Very friendly and professional customer service. My first choice for personal and business needs.