Wells Fargo Bank

A joke is how I feel about what Wells Fargo has become. Out of the two Wells Fargo Branches in Park City only one is open on Saturdays and that one only has one banker on a given Saturday so that only way that you can make changes to your account is to make an appointment. I work Monday thru Friday from 8 am to 5 pm so I can not go during the week and now I have to make an appointment to make a simple change to my account since Wells Fargo does not want to have employees on staff to service their customers account. It is amazing how bad the service is now, but the bank is making record profits.
Apr 4th, 2024

They never answer the phone. I needed advice and called repeatedly from London. Useless. . I shall suggest that we move the account we have had there for many years because it is impossible to communicate with them unless able to drive over and catch them face to face.
Jan 22nd, 2024

Dec 7th, 2023

May 23rd, 2023

Had the WORST experience at any bank. I came in for a simple letter stating my address and after being told to come to the window to only wait 10 minutes to then be redirected to a banker who has appointments for the rest of the evening. I honestly didnt mind not being able to see a banker for the letter but what upset me was the MANAGER started talking down to me like I was a child who didnt understand they had appointments. It was insanely rude and unprofessional. I will NOT being going back to this location and most likely will be switching banks. I recommend ANY location besides the park city location. Rude and unprofessional to belittle anyone like that to say the least
Feb 27th, 2023