Wilson Motor Company

These folks really take care of you.
Jun 30th, 2023

I took my vehicle in and they switched an 800 sensor two times and it didnt fix the problem. I finally had to take it to another place to fix it and it was actually the ball joints. I went back and explained to them that the part they sold me wasnt the issue but they wouldnt even talk to me about a refund or even a future credit. they were super nice though as they stole my $800. This is no longer the wilson ford I grew up with. Very sad!
May 31st, 2023

Wilsons does great work. Lynette in service is wonderful and great to work with. She is always willing to go the extra mile for her customers.
May 10th, 2023

Why did you agree to sell me the car and did not accept the lease when the company reported my affiliation 685 and said it is good that they accept but it will not be repeated dealing with you and thank you
May 7th, 2023

PLEASE GET SECOND OPINION WHENEVER THEY RECOMMEND ANYTHING! I'll start off by saying their customer service is amazing. Everyone who works there is happy, helpful, and kind. I always feel welcome here. It kind of hurts me to leave this review but I cannot be fooled by their charm. I recently lost all trust and faith in these people. I've taken my truck in here multiple times within the past few months for small things such as emissions, a fuse problem, and then a check engine light. Sure, I may be a young female, and I probably look pretty easy to scare, fool, and take advantage of, but I am not dumb. After they inspected my car for the check engine light, I received a phone call saying that my car was completely unsafe to drive. My exhaust pipe had broken off which created extreme heat under my car. This caused the wire chassis to melt. First, the entire chassis would have to be replaced, then then the exhaust pipe could be fixed. I was quoted around $2500 and was told my car was not in driving condition since break lights weren't working and driving the car would make the problem worse. Skeptical, I called a different shop down the street and asked if they'd give me a second opinion/quote. I went to Wilson Motor to pick up my car and they were pretty reluctant to let me take it. They kept saying it was a BAD idea to drive it, that it was unsafe, and even illegal (my break lights were out). I stood my ground and asked for my car back. Before even leaving the lot, I checked the break lights and they were working just fine. I drove it to the other shop who called me the next day and told my that the chassis was COMPLETELY FINE, and they only thing they found that needed to be done was replace my tail pipe. This ended up costing around $190. Around 5 months later, I am having absolutely no issues with my car. No electrical issues, no warning lights, NOTHING! Wilson was completely trying to take advantage of me. $2500?! From a college student? Are you serious?
May 17th, 2023