Fairfield Inn & Suites by Marriott Houston NASA/Webster

Very nice hotel in a quiet location. The majority of the staff that I interacted with was great. One of the male staff members my husband interacted with was quite rude and didnt want to deal with him. But everybody else was great. Rooms were decent sized and clean..
Apr 5th, 2024

Mar 27th, 2024

Mar 22nd, 2024

Located behind major street, which allows for it being quiet but convenient to get to restaurants and sites. Good rooms, small workout gym and breakfast. Walkability: If you need to stretch your legs, you can walk to a nearby (~0.3 mile) strip mall for food.
Mar 20th, 2024

I had booked our room for 4 people, 2 adults and 2 kids, which room showed 2 queen beds. No issues here. However when it came time for us to shower, there were only 2 towels. I asked the young man at the front desk for 2 extra towels, but his response was not welcoming. It seems I disturbed his interaction with his handheld device. With an unpleasant look he asked "what did you need?" Not "how may I assist or help you?" After I asked for the towels he said " two more?!?!" I responded - "yes please, we are 4 in the room but only 2 towels in the barhroom." Reluctantly he said "I'll check and see what I have." We did get the towels. The morning or day staff was much better, they greeted with a "good morning" and smile when we came down for breakfast. There was a college/school staying here during our stay, arrived in 3 different coach busses. This made breakfast challenging as food ran out quick, with a line of people. The room walls were almost paper thin, we could easily hear what was going on next to us, as well as while we walked down the halls. Overall, the hotel is well kept, no issues here.
Mar 16th, 2024