Waco, TX Insurance Agency

Always kind, gives me remind calls, I love my agent, she is amazing!

This is the best commercial insurance you can find. The customer service is amazing and they always go above and beyond what you would expect from an insurance company. I ... more

Never pick up when calling

Melinda has always been very helpful and patient and always friendly with a smile and can answer any question you may have!

Nice environment

Jordan is the best hes very honest and helped me so much with my insurance needs! Also, come see Kaia his husky mascot shes the absolute cutest and will save you money!

Great customer service and attention explaining the benefits of the policy. Takes their time to explain

Pain to get through on the phone. No app. But cheap, compared to others.

Family own, for Years, great people

Fantastic. Very quick and easy and excellent rates!

Cathy and her team are absolutely amazing! All requests and questions are answered and addressed immediately. I would recommend this company all day, every day!

I want to complain about the bad service I got when I tried to cancel my home insurance. I called in February to cancel, but a month later, they still charged me. When I ... more

The price is right...so you think. They refuse to take your money without charging you ridiculous fees between $5-10 with every payment no matter how you pay them, every ... more

2023 updateMindy is still doing her best for us! Awful year for renewals, but shes pulling out all stops to give us the best-available coverage at the best available pric ... more

They're awesome give you a great deal great rates best in town

Whenever I come to pay my insurance it is during business hours but they are never in the office, the signs say open but the doors are closed, if I call the number they n ... more

You never know what the price is going to be from month to month it changes more than the gas prices.

0n hold nearly an hour.. never able to speak to anyone DISCONNECTED !

RUN AS FAST AS YOU CAN!!! THIS COMPANY IS A WASTE OF TIME! THE CUSTOMER SERVICE "CALL CENTER" IS USELESS. THEY LIE, LIE, LIE! HOUSTON, THEY HAVE A PROBLEM!!!

I have been so thankful for the way Rebecca is quick to respond and quick to action when things are needed. Because insurance can often be complicated, it's so refreshin ... more

If you are looking for car insurance and house insurance Brian and Ashley are the 2 to go through. I have 3 vehicles and my insurance for all 3 is less than $300 a month. ... more

If you need insurance Tonya King is the Best Person you to go to. She helped me with my Home & Auto policy and she was super professional.

Met Tory Schafer for the first time and he was extremely helpful, honest, understanding, and knowledgeable with Medicare programs. I can tell that he cares a lot about pe ... more

Too expensive....

Great Service

I have been an AFLAC customer for many years. It is a good company, and I know they take care of their customers, because Ive dealt with them on a cancer matter. Well, I ... more

Very helpful, knowledgeable and friendly.

Nicole Omo & the people that work with her have always been so kind & super helpful! Ms Omo truly makes you feel cared for not just as customer but as a person. Last year ... more

Like the old saying goes you get what you pay for. Every time I contact them about anything that involves my insurance Im always getting cut off or receive attitude. I ca ... more

Josh Adams saves me roughly $2100 combined on my auto and home insurance. He is truly a top notch man. He answers his phone when called and shows that he cares. He is ... more

Mr. Easley is absolutely wonderful. Great customer service. Won't go anywhere else!

Amazing service from Chris! He was patient, kind and well knowledgeable of my many questions! He also took time to look for all possible savings I could receive. I would ... more

They take your money out of your account. Even if you haven't paid them the previous months!

I love the service here in a loyal customer!

They take care of their clients period..

Don't know much about this place I called twice to that company to buy an insurance for my job a lady answer the phone she's very nice but she called me twice but she nev ... more

This insurance company is absolutely amazing I spoke with Jackie over the phone and she was absolutely amazing and got me what I taken care of and explained everything ve ... more

By far the best insurance agent I’ve ever had

The Nitsche Group team has supported our business's insurance needs for several decades. They are trustworthy, reliable, responsive, and professional. Highly recommend!