Chase Bank

I went in there today for a deposit issue. It was a very frustrating situation, although there was a long wait period to see a banker it was well worth it. the banker i worked with (Janette Rios) was able to locate the problem with the deposit and was very empathetic with my situation. Told me if I have any problems with the people on the phone to come back to her
Feb 27th, 2024

Jan 18th, 2024

I went in and the greeter was kind. Easy access to get money from the ATM inside. I wasn't too familiar with that ATM but the greeter saw I needed help so she assisted me. I appreciated the great customer service. Even if it was just smiles the clerks gve is so important.
Sep 18th, 2023

My experience in this place was terrible. Very poorly attended to by Anthony Rodrguez. And in addition to the poor service I went for, they didn't ask me to do it.
Sep 15th, 2023

My sister and I went to this branch. She was trying to open an account. We had the worst customer experience ever. We got discriminated for the fact that we are Hispanic. There was a representative there with tattoos, thats told my sister that we will need an appointment in order to open an account, which is understandable. But, she also made a remark that my sister must be an American Citizen in order to open an account. She assumed that we might be illegal. I tried calling the brunch manager to report this without luck. I will report this to corporate. Para la gente hispana no vayan a esta locacin. Muy mal servicio y los van a discriminar.
Aug 12th, 2023