Chase Bank

Mos Vlog _{on Google}

Mar 26th, 2023

Very bad communication between the staff is what my perception is. Wife (member of chase bank) and I went to chase bank Saturday to get a cashiers check but we werent able to because her her license just expired. They told her that her husband can come in with cash and basically Im able to get my cashiers check I dont need to be a member. I go there today and their associate while standing next to the manager tells me cashiers check is for members only. I dont know whos right and whos wrong but this branch needs to get their entire team on the same page. So customer wont waste so many trips back and forth.

Aprendiendo con Yany _{on Google}

Sep 26th, 2022

I went to open a business account. They refused it saying that all appointments were booked. I tried to stay to wait if some appointment fail and they told me that they won't help me today anyways. Definitely will bring my money to a better bank.

Christopher Pearson _{on Google}

May 3rd, 2022

I will never go to this bank again to do business. Yesterday May 10, 2022 at 4 pm, I was racially profiled by bank staff. I was in the bank parking lot and was blocked in by a harris county constable who told me the bank told him that a women that was in the bank at the time who was suspected of passing a bad check and they told him she got out of my car. I explain to the officer I did not know the lady and I was by myself, but that was not go enough. Now, I will let you know I am African American and I know what is going happen. I am now being detained and people were videoing me while this was going on, I was so embarrassed. When they see the women come out of the bank the officers follow her to her car and then they see we don't know each other, but the only thing we had in common was we were both African American and and I was guilty by just being the only black person in the parking lot at that moment. Now after the officer relies I was not with this lady and with the bank manager standing next to him, he said I am free to go and get out of here and the bank person who told the officer I was with this lady never said I am sorry for the mix up or anything, never ask me if I needed go into the bank, she just looked at me as if I didn't matter. As a American citizen I have a right to be places and for this bank staff member to endanger my life with a serious allegation, that could ended badly for me, is unacceptable and I hope Chase Bank take notice of this post and retrain your staff there to appreciate African-American lives while banking.

Tella Cheung _{on Google}

Dec 11th, 2021

The tellers at this location are nice, but not the personal banker. He was rude.