City Pro Towing San Antonio

My recent experience with City Pro Towing in San Antonio was positive because of their professionalism and quick response time. They easily towed my car to the closest mechanic and arrived on time. Because of their low cost as well, they were the most affordable towing service in San Antonio.
Mar 20th, 2024

My car sustained significant damage after I was in an accident. I had no idea what to do and was stuck on the road. When I looked up "wrecker service near me," this company came up. They gave me the best towing service I've ever had, arriving on the spot quickly. Throughout the entire procedure, their crew demonstrated professionalism, friendliness, and great assistance.
Mar 18th, 2024

I required a towing service in San Antonio due to a minor collision. My car was easily towed to the repair facility by City Pro Towing San Antonio.Throughout the entire process,the driver demonstrated professionalism and courtesy.
Jan 12th, 2024

Called to get prices so I could compare them and get the best deal for me. They wouldnt give me any prices and hung up on me. Seems like they were trying to keep things secret so they can over charge. I would think twice before hiring this shady tow company
Oct 18th, 2023

I called them at 5 PM the day prior to when I needed my vehicle towed. I set an appointment for 8:45 AM the following day. At 7 AM they called to confirm my appointment but at 8:50, nobody was at my house yet. I called to see if the driver had been stuck in traffic and the dispatcher told me the driver was 10-15 minutes away. Then a couple minutes later I got a call from a different dispatcher telling me the driver was still 10-15 minutes away. 15 minutes pass and the driver calls me and tells me he is 10-15 minutes away. He also asks me if my car is lowered, I told him it was slightly lowered and he stated he would have to ask dispatch to send a flat bed since he was in a dolly pickup truck which would drag on the road. 10 minutes pass, no call back. I called and they stated thered be a 25 minute wait for a flatbed. I told the dispatcher that they shouldve asked if my car was lowered and should have determined the type of tow truck I would need the day prior and the dispatcher blamed me. It was already 9:20 and I ended up still getting 3 more calls stating the driver was down the street from me all 5-10 minutes apart. The driver didnt show until 9:55. The driver was polite and wasnt the issue. The issue lies with the unprofessionalism and unreliability of the administrative employees. After all of that, I was still charged the full price of 200 dollars. The administrative staff needs to be trained on customer service and needs to step up their game. I will NEVER call this company out again and I do not recommend them to anyone. Thanks for wasting my time and for causing me to be late to work City Pros.
Feb 15th, 2024