Allen Pool Service

This company replaced my 90year old widowed mothers sand filter and valve. They did not reconnect the backwash piping. It now goes into the air conditioner. After multiple phone calls and promises to return to complete this, no one has shown up. The repair man also left all of the trash. Old filter, old piping, large boxes and some of his personal trash. Taking advantage of the elderly is not good.
Sep 3rd, 2022

I agree with others on here about not getting a credit back. He charges less than others but poor quality of work. The men he uses don’t put an effort in their work. I caught them lying that they serviced my pool. Once I said something he said oh we were going to go back the next day. I bought a new Polaris bag for my machine and within 4 months it had ripped apart. My old one lasted me a year at least. He said they are making them from china etc. It was probably an old bag he had in his truck! He also agreed with a winter schedule and would charge less and that never happened. When I ask to reverse it he said he would credit my account and he NEVER did. I had to call my credit card company and file a dispute. STAY AWAY!
Jan 14th, 2022

“Do not contact me” was his final text. Use at your own risk.
Dec 7th, 2021

Used this company for a year, during the year there were several repairs needed especially after the freeze. Contacting and scheduling appointments is very frustrating as Dave doesn’t have a calendar so he often forgets things, is scattered. Once your repair person comes you will not get an estimate just a bill that will surprise you. He subcontracts the service so I don’t recommend using this company for maintenance or service. He is shady and dishonest. Multiple issues to list during the year involving overcharging. There are many better companies in SA, I would use Fiesta or another company instead.
Nov 14th, 2021

Mar 16th, 2021