The UPS Store

Staff was very helpful
Mar 31st, 2024

fast friendly service always!! never had a long wait
Mar 27th, 2024

Amazing customer service Joey answered my call and he had the best customer service. I walked in and he was just amazing. Helped me out with packaging and made sure the correct labels were put on the right package. I couldnt thank him enough. I will be def be doing all my packaging service with this store bc of him. UPS did an amazing job hiring this gentleman. Thank you so much I live off bandera and gilbeau directly across a UPS store and the store is night and day. The owner John from the Bandera store needs to take some notes and do things like the San Pedro store. Im sure the Bandera store would have way more business. Take care
Mar 22nd, 2024

unfortunately today was not a good experience, I took in a 20 pound item , the young lady was quick to help , she was nice and pleasant, I was in no hurry and said , please help everyone else that comes in and I more than patient , she then helped someone who needed a mailbox , as the gentleman working did not know how to set one up , he proceeded to help me, which resulted in getting quoted $700 and then $445 to ship my item , not including the boxing fee , I explined that Jesse the manager had already gave me a quote of about $100, he said he didn't know what to do or that the manager had a special way to get that price and I would have to come back on Monday when he was there, I was more than pleasant but felt like I was pushed aside because of his lack of knowledge, Monday is not an option as some people work Monday thru Friday and like to have the opportunity to ship on the weekend, I don't bash anyone , but before the weekend comes and employees are put into place, yall may want to make sure they are trained, end all be all I left, went to the UPS store on 8521 blanco rd and paid $104.41 , was greatest and helped and was a great experience, disappointing I no longer can trust my usual go to ups store on san pedro I hope they can do some training and get this remedied
Mar 8th, 2024

The service here was outstanding. The employees are great. Friendly and very helpful.
Mar 3rd, 2024