DHL Express ServicePoint

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM

Chamber Rating

Verified Member
2.8 - (109 reviews)
43
3
4
3
56
Read Our 109 Reviews

Chamber Rating

Verified Member
2.8 - (109 reviews)
43
3
4
3
56
  • Karima H

    After reading the negative reviews about delivery, I decided to pick up my package instead. I came showed them my ID and tracking/waybill number and I was in and out in less than 5 minutes. My advice is to just pick up your package at the service point to avoid any issues.
    Mar 14th, 2024

  • Megan Shelburne

    I hope the owner or somebody from the facility reads this because I have sent emails saying my package is marked "dead letter" and unknown address even though I have used my address with no issue until this carrier got my package. I have had no updates or calls or texts from anyone stating what is going on with my package and I am so upset. How is this place still going and I can't get a damn response from anyone or get anyone to help me!!! I even asked to send me a facility address so I can go pick it up myself. VERY DISAPPOINTED!!! First time I have had difficulty with something I ordered online with this facility. If your package says it's being delivered by this facility, might as well ask for a refund because it's not gonna get delivered.
    Feb 12th, 2024

  • Yanely Gonzalez

    Anthony Barajas is an operations manager for DHL in San Antonio and hit my car with my children inside of it and is running from his consequences. I will continue to put him on blast until he reports the car accident and I am compensated or until he is fired. I will not stop Anthony, I had 3 kids in the car and you provided me all your information, I hope you didnt think I would just go away. So do the right thing or Ill keep pushing until you finally give in.
    Feb 4th, 2024

  • YENDERLYNS ZAMBRANO


    Jan 10th, 2024

  • SNIpeaholic57

    This was the worst experience of get pack delivery ever I took off to receive a very valuable package told it would be there 2-4 then 4-6 6-8 and on called the customer service they were no help at getting my package or any sort of timeline for a delivery
    Dec 29th, 2023

Read Our 109 Reviews

About
DHL Express ServicePoint

From Alaska to Argentina, DHL Express offers conveniently located DHL Service Points, making international shipping simple and cost-effective for businesses and consumers. Each location is professionally-staffed by international experts, offering a variety of day and time-definite international services for shipping documents and packages to more than 220 countries and territories across the globe.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • APPLEPAY
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Images

Questions & Answers

Q What is the phone number for DHL Express ServicePoint?

A The phone number for DHL Express ServicePoint is: (800) 225-5345.


Q Where is DHL Express ServicePoint located?

A DHL Express ServicePoint is located at 10307 Wetmore Road, San Antonio, Texas 78216


Q What is the internet address for DHL Express ServicePoint?

A The website (URL) for DHL Express ServicePoint is: https://locations.us.express.dhl.com/tx/san-antonio/10307-wetmore-road?y_source=1_ODQyNzM0MC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is DHL Express ServicePoint?

A DHL Express ServicePoint employs approximately 20+ people.


Q What days are DHL Express ServicePoint open?

A DHL Express ServicePoint is open:
Saturday: Closed
Sunday: Closed
Monday: 9:30 AM - 6:00 PM
Tuesday: 9:30 AM - 6:00 PM
Wednesday: 9:30 AM - 6:00 PM
Thursday: 9:30 AM - 6:00 PM
Friday: 9:30 AM - 6:00 PM


Q How is DHL Express ServicePoint rated?

A DHL Express ServicePoint has a 2.8 Star Rating from 109 reviewers.

Ratings and Reviews
DHL Express ServicePoint

Overall Rating

Overall Rating
( 109 Reviews )
43
3
4
3
56
Write a Review

Karima H on Google

image After reading the negative reviews about delivery, I decided to pick up my package instead. I came showed them my ID and tracking/waybill number and I was in and out in less than 5 minutes. My advice is to just pick up your package at the service point to avoid any issues.

Business Response on Google Mar 16th, 2024
Hi Karima. Thank you for the review. Please come back and see us again soon! Thanks, Melissa

Megan Shelburne on Google

image I hope the owner or somebody from the facility reads this because I have sent emails saying my package is marked "dead letter" and unknown address even though I have used my address with no issue until this carrier got my package. I have had no updates or calls or texts from anyone stating what is going on with my package and I am so upset. How is this place still going and I can't get a damn response from anyone or get anyone to help me!!! I even asked to send me a facility address so I can go pick it up myself. VERY DISAPPOINTED!!! First time I have had difficulty with something I ordered online with this facility. If your package says it's being delivered by this facility, might as well ask for a refund because it's not gonna get delivered.

Business Response on Google Feb 22nd, 2024
Hi Megan, We’re sorry to hear about your experience and we’d like to help locate your package. Can you please email the details (your name, address, and tracking number) to [email protected]? Thanks, Michelle

Yanely Gonzalez on Google

image Anthony Barajas is an operations manager for DHL in San Antonio and hit my car with my children inside of it and is running from his consequences. I will continue to put him on blast until he reports the car accident and I am compensated or until he is fired. I will not stop Anthony, I had 3 kids in the car and you provided me all your information, I hope you didnt think I would just go away. So do the right thing or Ill keep pushing until you finally give in.

Business Response on Google Jan 15th, 2024
Hello Yanely. We're so sorry to hear this and we'd like to help. Can you please email the details to [email protected]? Thank you, Melissa

YENDERLYNS ZAMBRANO on Google

image

Business Response on Google Feb 3rd, 2024
Hello Yenderlyns. Thank you for the 5 stars. See you next time. Thanks, Melissa

SNIpeaholic57 on Google

image This was the worst experience of get pack delivery ever I took off to receive a very valuable package told it would be there 2-4 then 4-6 6-8 and on called the customer service they were no help at getting my package or any sort of timeline for a delivery

Business Response on Google Dec 30th, 2023
I'm sorry to hear about your experience. I'd be happy to look into this issue for you. Please email more details along with, your name, address and tracking number to [email protected]. Thank you, Ken

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Overall Rating

Overall Rating
( 109 Reviews )
43
3
4
3
56

Write a Review

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