Chipotle Mexican Grill
-
11411 Bandera Rd
, Suite 101
San Antonio, Texas 78250 - (210) 520-2027
- Website
Hours
Chamber Rating
-
Christina Lopez
I have never had such a horrible experience at this Chipotle and I've been coming here for years. It is literally being ran by children. They were cursing and just flat out rude. They moved at a snails pace. The boys in the back are distracting the girls in the front. They were out of chips and I ordered a kids meal and they didn't even ask what drink or side I wanted. You need an entirely new staff. They were more concerened about taking bets about a couple breaking up than moving the line that was to the door. I understand now why my rice was undercooked last time.
May 25th, 2022 -
DopeLin
In a nutshell, if sadness mixed with anger and the ability to feel both cold and alone had a flavor, THAT IS YOUR CHICKEN! It was a very tough bite and the chew was packed full of grease....so tough and greasy chicken? PICKA STRUGGLE!! I want to give this location a NEGATIVE STAR RATING but be lucky that Google does not have that as an option. You are probably wondering as to my opinion on their customer service? DO NOT WONDER..They were dreadful and depressed. You know the feeling you get when being flung into the friend zone? YEAH..Now you know the feeling I had about these miserable and useless workers! ILL WILL NOT BE BACK!
May 8th, 2022 -
Josh Pena
This place has gone extremely downhill in the past months. Not only is there system always down so they cannot accept any other payments other than online orders, but the customer service has decreased significantly as-well. The workers do not give the proper portion sizes and always just stand around like they have nothing to do. In a like of 10 people, I tend to have to wait upwards of 40 mins because the workers are extremely slow in preparing the food. The quality of the food has gone down as a result of this too. The rice is now always stale and the beans are always cold, so when I eventually do get my food, I cant even pretend to enjoy it. Yall need to do better.
May 7th, 2022 -
Marissa B
There is only one man in the back of the kitchen cutting meat, with multiple women who obviously have no work ethic and are VERY slow as if theres not 30 people in the restaurant waiting to order and get their food. They work so slow, nonchalantly with other peoples time because theyre here all shift. No rush to them. Dining area is gross, trashed. I waited 40 minutes to get the food. We wont be purchasing from this location again.
May 4th, 2022 -
Jason Julian
Zero stars!!!! About the worst chipotle I have ever been to. As someone who is accustomed to getting chipotle a minimum 3 times a week I am truly disappointed in this location. I have kept going and giving it a try again and again due to it being right next to my new house, however its always something. Online orders not ready numerous times, no change at the register, no chips late in the evenings. The most recent one is lobby is closed and only open to online orders, this comes after I stopped using online orders due to my horrible experiences with it. Id advise to stay away from this one if you dont want to ruin your love for chipotle. I now drive to another location despite it being 2 minutes away from me.
May 3rd, 2022
Contact Info
- (210) 520-2027
- (210) 520-2028
- [email protected]
- Website
Services
- Dot Com Search
- Online Orders
- Web and Mobile Delivery
- Market Place Delivery
- Catering
- Gift Cards
- Credit Cards
Questions & Answers
Q What is the phone number for Chipotle Mexican Grill?
A The phone number for Chipotle Mexican Grill is: (210) 520-2027.
Q Where is Chipotle Mexican Grill located?
A Chipotle Mexican Grill is located at 11411 Bandera Rd, Suite 101, San Antonio, Texas 78250
Q What is the internet address for Chipotle Mexican Grill?
A The website (URL) for Chipotle Mexican Grill is: https://locations.chipotle.com/tx/san-antonio/11411-bandera-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings
Q How big is Chipotle Mexican Grill?
A Chipotle Mexican Grill employs approximately 20+ people.
Q What days are Chipotle Mexican Grill open?
A Chipotle Mexican Grill is open:
Saturday: 10:45 AM - 11:00 PM
Sunday: 10:45 AM - 11:00 PM
Monday: 10:45 AM - 11:00 PM
Tuesday: 10:45 AM - 11:00 PM
Wednesday: 10:45 AM - 11:00 PM
Thursday: 10:45 AM - 11:00 PM
Friday: 10:45 AM - 11:00 PM
Q How is Chipotle Mexican Grill rated?
A Chipotle Mexican Grill has a 3.9 Star Rating from 543 reviewers.
Hours
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Ratings and Reviews
Chipotle Mexican Grill
Overall Rating
Overall Rating
( 543 Reviews )Christina Lopez on Google
I have never had such a horrible experience at this Chipotle and I've been coming here for years. It is literally being ran by children. They were cursing and just flat out rude. They moved at a snails pace. The boys in the back are distracting the girls in the front. They were out of chips and I ordered a kids meal and they didn't even ask what drink or side I wanted. You need an entirely new staff. They were more concerened about taking bets about a couple breaking up than moving the line that was to the door. I understand now why my rice was undercooked last time.
DopeLin on Google
In a nutshell, if sadness mixed with anger and the ability to feel both cold and alone had a flavor, THAT IS YOUR CHICKEN! It was a very tough bite and the chew was packed full of grease....so tough and
greasy chicken? PICKA STRUGGLE!! I want to give this location a NEGATIVE STAR RATING but be lucky that
Google does not have that as an option. You are probably wondering as to my opinion on their customer service? DO NOT WONDER..They were dreadful and depressed. You know the feeling you get when being flung into the friend zone? YEAH..Now you know the feeling I had about these miserable and useless workers! ILL WILL NOT BE BACK!
Josh Pena on Google
This place has gone extremely downhill in the past months. Not only is there system always down so they cannot accept any other payments other than online orders, but the customer service has decreased significantly as-well. The workers do not give the proper portion sizes and always just stand around like they have nothing to do. In a like of 10 people, I tend to have to wait upwards of 40 mins because the workers are extremely slow in preparing the food. The quality of the food has gone down as a result of this too. The rice is now always stale and the beans are always cold, so when I eventually do get my food, I cant even pretend to enjoy it. Yall need to do better.
Marissa B on Google
There is only one man in the back of the kitchen cutting meat, with multiple women who obviously have no work ethic and are VERY slow as if theres not 30 people in the restaurant waiting to order and get their food. They work so slow, nonchalantly with other peoples time because theyre here all shift. No rush to them. Dining area is gross, trashed. I waited 40 minutes to get the food. We wont be purchasing from this location again.
Jason Julian on Google
Zero stars!!!! About the worst chipotle I have ever been to. As someone who is accustomed to getting chipotle a minimum 3 times a week I am truly disappointed in this location. I have kept going and giving it a try again and again due to it being right next to my new house, however its always something. Online orders not ready numerous times, no change at the register, no chips late in the evenings. The most recent one is lobby is closed and only open to online orders, this comes after I stopped using online orders due to my horrible experiences with it. Id advise to stay away from this one if you dont want to ruin your love for chipotle. I now drive to another location despite it being 2 minutes away from me.
Overall Rating
Overall Rating
( 543 Reviews )Write a Review
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