TxDMV San Antonio Regional Service Center

May 18th, 2023

I have to come here often for work. The gals here are always so friendly and helpful! Sometimes its a bit slow but that's ANY DMV. Shout out to everyone there for providing fast and friendly service
Apr 13th, 2023

I made an appointment online was late for it so I didn't get that one. Naturally, I immediately made another appointment right there on the spot for about 30 minutes later. All was going well until I kept getting errored out when I came back to check in. The kiosk and I almost went out to the parking lot to settle it the old school way, but everything worked out. It registered me after a couple (88) ((exaggerated)) of tries.
Mar 24th, 2023

The ladies and gentlemen here that help are amazing unfortunately every time I come in its a minimum, minimum 2 hr wait if not longer to get one plate for IRP. This is insane!
Feb 14th, 2023

Lots of disappointment in my visit. I was at the Regional Office a few weeks ago & I waited well over an hour to get called. Then the lady said I had all the wrong documents. Ok, fine, I left & took my 45 min drive back to my side of town & finally return this week. After waiting just short of another hour, the lady told me that my plates were not eligible for the refund. Mind you, this was my second time to this location, and there was another visit to my local area Tax Assessors office. That local office sent me to the regional office. Nevertheless, there has been A LOT of wasted time & run around for something that apparently can't be done. I'm amazed at the lack of help provided here. The office is very fast if you only have a question or you need a certified copy of your title. If you need anything else, there is very little helpfulness going on there. To add, this office does not do title transfers nor registration renewals, and they only take cash or checks as a form of payment if they actually can provide you with a service. Lastly, that self check-in kiosk is super confusing, especially for people who do not really know what they need or what category that falls under. Save yourself some time & call to see what papers you need before going. This place really needs an operational over hall to better serve the customers.
May 27th, 2023