Chamber of Commerce

      Firstmark Credit Union

      ( 38 Reviews )

      Firstmark Credit Union
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      9:00 AM - 5:30 PM
      Thursday:
      9:00 AM - 5:30 PM
      Friday:
      9:00 AM - 5:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:30 PM
      Tuesday:
      9:00 AM - 5:30 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.2 - (38 reviews)
      29
      1
      0
      2
      6
      Read Our 38 Reviews

      Chamber Rating

      Verified Member
      4.2 - (38 reviews)
      29
      1
      0
      2
      6
      › ‹
      • Bonnie Cruse

        Great customer service
        Sep 9th, 2023

      • Roxann Martinez

        Michelle has excellent customer service. She was kind, patient and informative. She handled all the questions and services I needed in a timely manner.
        Sep 6th, 2023

      • Stephanie Anderson


        Aug 10th, 2023

      • Thomas Valdez


        Aug 9th, 2023

      • noel braswell

        I dont understand how the decision was made to remove the free use of All-Tel ATM machines. As far as I know, you need to travel to the branch to use a cash machine without incurring a $3.50 fee from the cash machine and another $1.50 fee from Firstmark. Its very inconvenient to have to drive that far to obtain cash without fees added.
        Jul 22nd, 2023

      Read Our 38 Reviews

      About
      Firstmark Credit Union

      In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the membership. Firstmark has been recognized by the San Antonio Business Journal as a Best Places to Work for the last three years, an achievement made possible by employees who proudly serve one another and the members.

      Contact Info

      Questions & Answers

      Q What is the phone number for Firstmark Credit Union?

      A The phone number for Firstmark Credit Union is: (210) 442-0100.

      Q Where is Firstmark Credit Union located?

      A Firstmark Credit Union is located at 2600 N Loop 1604 W, San Antonio, TX 78248

      Q What is the internet address for Firstmark Credit Union?

      A The website (URL) for Firstmark Credit Union is: https://www.firstmarkcu.org/

      Q What days are Firstmark Credit Union open?

      A Firstmark Credit Union is open:
      Wednesday: 9:00 AM - 5:30 PM
      Thursday: 9:00 AM - 5:30 PM
      Friday: 9:00 AM - 5:30 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:30 PM
      Tuesday: 9:00 AM - 5:30 PM

      Q How is Firstmark Credit Union rated?

      A Firstmark Credit Union has a 4.2 Star Rating from 38 reviewers.

      Hours

      Wednesday:
      9:00 AM - 5:30 PM
      Thursday:
      9:00 AM - 5:30 PM
      Friday:
      9:00 AM - 5:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:30 PM
      Tuesday:
      9:00 AM - 5:30 PM

      Ratings and Reviews
      Firstmark Credit Union

      Overall Rating

      Overall Rating
      ( 38 Reviews )
      29
      1
      0
      2
      6
      Write a Review

      Bonnie Cruse on Google

      image Great customer service

      Business Response on Google Sep 6th, 2023
      Hi Bonnie, We appreciate your positive feedback. Providing great customer service is our top priority at Firstmark. We're thrilled to know we lived up to this standard. Thank you for your membership!Sincerely,Firstmark Credit Union

      Roxann Martinez on Google

      image Michelle has excellent customer service. She was kind, patient and informative. She handled all the questions and services I needed in a timely manner.

      Business Response on Google Sep 10th, 2023
      Hi Roxann,Thank you for taking the time to share your positive experience with Michelle at Firstmark. We appreciate your kind words and are delighted to hear that she provided you with excellent customer service. We strive to ensure that all our members receive the same level of care and attention.Thank you for choosing Firstmark!Best,Firstmark Credit Union

      Stephanie Anderson on Google

      image

      Business Response on Google Aug 3rd, 2023
      Hi Stephanie,We appreciate the review! Thank you for your membership with Firstmark! -Firstmark Credit Union

      Thomas Valdez on Google

      image

      Business Response on Google Aug 29th, 2023
      Hello Thomas! We appreciate your review and look forward to continually serving your financial needs. Thank you for your membership with Firstmark! -Firstmark Credit Union

      noel braswell on Google

      image I dont understand how the decision was made to remove the free use of All-Tel ATM machines. As far as I know, you need to travel to the branch to use a cash machine without incurring a $3.50 fee from the cash machine and another $1.50 fee from Firstmark. Its very inconvenient to have to drive that far to obtain cash without fees added.

      Business Response on Google Jul 9th, 2023
      Hi Noel,Thank you for taking the time to share your feedback. We apologize for any frustration you experienced during your recent visit.At Firstmark, we strive to provide the best value and convenience for our members. Please know that we are constantly evaluating our services to ensure we are delivering the best possible experience for our members. Your feedback is essential in this process, and we will take it into consideration as we continue to strive for improvements.If there is anything else we can assist you with or if you would like to discuss this matter further, please provide us with your contact information and we will reach out to you. We truly value your membership and appreciate your feedback.Thank you for choosing Firstmark!Sincerely,Firstmark Credit Union
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      Overall Rating

      Overall Rating
      ( 38 Reviews )
      29
      1
      0
      2
      6

      Write a Review

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