San Antonio, TX Electronics Store

Disappointing, I have had my current line for 2 years. This week I filed my first claim through my tmobile insurance and saw my protection included add on perks. These we ... more

Hershel is the GOAT

They lost my phone when I did the trade in policy. So T-Mobile charged me for the phone. They couldnt even fix it. Now IM PAYING EXTRA on my bill: but THEY lost the phon ... more

I go there once a month to pay my bill! And they are awesome!

Never again! Do not go here! Military family here, My husband and I thought we'd give T-Mobile another shot since they have great deals for military now, we switched from ... more

Helpful and kind!

Horrible customer svc skills. Made me seem like I was the problem when they were the ones who messed up my acct. Ive never had a problem with metro in years since I've ha ... more

Lupe always knows how to solve the problem! My go to location when in the area

Harry helped me above and beyond. Great customer service. Store also looks nice from inside.

My experience was awesome. Sales rep really took care of me and gave me the best service I've ever had from any metro store.

Ashley was sooooo completely helpful! She went above and beyond to help my family get what we needed!

Jamie was ABSOLUTELY FANTASTIC! Her customer service skills are off the chart...

Kind of unprofessional with attitude and two out of the three staff members did not have complete knowledge on simple tasks.

My girlfriend and I came in on an issue with her Apple ID. Markus went above and beyond to make sure we had some kind of resolution to our issue. I really appreciate the ... more

Great men and great customer service

The people at the store are nice, won't call you back at all though. I'm on day 3 waiting for my call back. Service is trash and when you need advice you might as well Go ... more

Making strides in achieving a successful outcome.

Outstanding

Ive had my phone for nearly 3+ years and it has seen some better days. For example my screen was cracked, more like shattered, my speaker was only working on speaker and ... more

Donna has Very very good customer service. I like this place I will definitely be back!!

Great experience at the store! Staff was very helpful and nice.

Dont step foot in this store. Order online. Its not worth the stress they will cause you.

The guy act like a car saleman very pushy

Jessica went above and beyond to help me out, customer service is outstanding at this store.

Great service. Nice guy

Antonia saved me so much money! And got me an IPAD!!!!

Not helpful

Went to this location to get husband a replacement phone a month ago . Still no phone and nobody knows nothing ! Ridiculous!

The staff here is very knowledgeable. The service is excellent!

Professional & they actually know how to do their job.

Clean, cold AC and lots of good finds.

Tuesday May 18th. Wanted to use my emergency broadband benefits. Clerk had no idea what I was talking about. Program has been in the works for over 4 months. There is no ... more

Outstanding customer services you guys are lucky to have Roxanne she was helpful and very nice she should deserve a raise but good service Roxanne thank you for helping m ... more

Went here to fix my phone and get my boyfriend a new one and the women I believe her name was Dixie. She was really nice and great service

the guy with glasses was very friendly and knew his stuff. thanks for getting me a phone i would enjoy

I bought a new phone and don't know to much about them ,Adrian and Jessica help me understand something things before I left, friendly and very helpful

I came in to another store for phone issues, jennifer v was very helpful and amazing. She was very kind enough to help me with my old flip phone. Today I drove all the w ... more

Aamik was so helpful and assisted me with my concerns promptly and made sure that I was fully satisfied before leaving. I recommend this location to anyone in the future ... more

Trash customer service at this location especially on this Sunday! DISAPPOINTING the kind of people they hire

I would like to commend Connie on her outstanding customer service. She took her time answering all my questions and addressing my concerns. She is a true asset to Metro ... more

Needed to remove a line and the employees said they couldn't help me I had to do it myself.

Alexis is the most helpful person at T-mobile! We needed a new phone and she helped us choose the right one and the best plan for us. Thanks Alexis!

Thank you Mike and Dani, you have been great with supirior service and dedication to getting what your customer needs. Will be back soon next time I need help from my loc ... more

Te engañan diciéndote que los protectores y micas ya vienen con el celular o que traen descuento y vienes pagando $$ 50 dólares por el case y la mica de cristal y no m ... more

Associates knew their shi....stuff. Quick and informative response. Solved my issue with just a glance

Excellent service, in and out quickly !

Phones are very expensive, And why doesnt the bill stay the same like other phone companies like Cricket, boost mobile, metro pcs. Like every month the bill goes higher a ... more