Staybridge Suites San Angelo, an IHG Hotel

Apr 6th, 2024

Mar 18th, 2024

The first time we stayed at Staybridge it was amazing. We loved our stay and plan to stay again. That was two weeks ago. This time I was more than disappointed we got to the room. Half the lights in the bedroom didnt work and the main light in the bathroom did not work, the room was very plain and seemed very cramped and utilitarian. I dont know if it is because they put us in an ADA room which none of us are disabled so theres no need for that. We contacted the front desk, informed them of the lights not working, and were informed that maintenance was not there on the weekends, so finally they offered to switch us to another room, but the room was downgraded from a king bedroom suite, which has its own bedroom to just a king suite, which does not have a separate bedroom or a pullout couch so now our son will be stuck in the room with us, instead of having his own separate room to sleep in at night, and we will have no privacy to speak of, so basically, we were given the option of a room with lights that basically dont work or half of them dont work or room with lights at work, but no privacy we come to San Angelo quite often due to family being here Travel over 3 1/2 hours to get here every time so it was more than disappointing to come to a room like That that was a two star hotel room at best at least even at a motel six the lights work
Mar 22nd, 2024

Jan 24th, 2024

Great location with plenty of food options nearby. Friendly staff. I stayed in a king suite for 4 nights for business. I travel often for work and this is the third hotel I have stayed at in San Angelo. Upon entering the room after check in, it was extremely hot and had a very strong cigarette smoke smell. The heater was set to 75 which I think made the smoke smell worse. The room was pretty clean, dishes were stored, but cups didnt look fully clean. Whatever is used to mop the floor left a white residue that was very apparent. The A/C seems like it will have trouble to cool the room during the warmer months has I had it set between 60-64 to feel comfortable. Everyday I left for work, I left the window partially opened and the bathroom vent on to try to dissipate the smoke smell. The smoke smell seemed to be less everyday, or I was just getting use to it. This smell was the worst thing about this room. The room is labeled as non smoking so either the guest before me was a heavy smoker or someone did in fact smoke in the room previously. The room seems a little dated and had a few cosmetic issues, for example the bathroom door handle backing was loose and the smoke detectors were a very worn and faded yellow. Overall, I would stay here again as this hotel has been better than the other two I have previously stayed in.
Jan 12th, 2024