KAY Outlet
-
4401 N Interstate Hwy 35 Suite 801
Round Rock, Texas 78664 - 512-863-6210
Hours
Chamber Rating
-
Royce L.
Great customer service.
Dec 28th, 2023 -
Reaux Paint
Not even a simple hello. It was dark and gloomy inside. If they are trying to save money by cutting the electricity bill and employing staff with zero customer service skills, they have succeeded admirably.
Dec 20th, 2023 -
david newton
Angela in the Round Rock outlets location is amazing. So very helpful.
Dec 10th, 2023 -
Peter Veres
This review is rather about the store managent/maintnance and not about the repair itself (hopefully time will tell the shop did a quality job). The show website says they are open until 8pm during the week. I got to the shop at 7:02pm to pick up my repair and to my biggest surprise the shop was already closed. There is a piece of paper on the door showing they are only open until 7pm. They wasted 1.5hr of my time in traffic for nothing as I had to return for the pick up the next day. The lady in the store said they requested the store management to change the web open hours multiple time with no sucess. This is disappointing, I was following the store website to make my pickup and I do not appreciate this kind of negligence. Hopefully the repair will hold, but customers of this shop deserve better communication, everybodys time is precious! Please correct web open hours to match reality!
Mar 4th, 2024 -
Stephanie De la Mora Ramirez
WORST SERVICE EVER- I purchased a ring online from kay, not the outlet, a stone fell off and they told me to take it to any kay or kay outlet store so they can send it back to repair, this was back in april 2023, they said they would call me back when it was ready for pick up, saying it fell into warranty and they never did, i called a few months later and they said that the piece was sent back to the main place because it wasnt picked up (THEY NEVER CALLED) so they told to me to call back in a few weeks to see if it was in store, I called and was told it was ready, i went in for pick up today (FINALLY) and they ring was not even repaired because it didnt go through the warranty (that i was told before that it did) anyways i took my ring back because i didnt want to deal with it anymore, the ladies at the store are super rude and have zero customer service attention, i would never buy anything from this store specifically nor the brand it self
Feb 24th, 2024
About
KAY Outlet
Kay Jewelers Outlet is part of the Kay Jewelers family, #1 specialty jewelry brand in the United States. We know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Diamond engagement rings are Kay Jewelers’ specialty. The Leo Diamond, Neil Lane Bridal diamond engagement rings, and Tolkowsky diamond rings top the list as our exclusive designers and top sellers. Come visit your Kay Jewelers Outlet in Round Rock today.
Contact Info
- 512-863-6210
Payment Methods
- AMERICANEXPRESS
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for KAY Outlet?
A The phone number for KAY Outlet is: 512-863-6210.
Q Where is KAY Outlet located?
A KAY Outlet is located at 4401 N Interstate Hwy 35 Suite 801, Round Rock, Texas 78664
Q What is the internet address for KAY Outlet?
A The website (URL) for KAY Outlet is: https://stores.kay.com/tx/round-rock/4177?cid=seo-listings
Q How big is KAY Outlet?
A KAY Outlet employs approximately 20+ people.
Q What days are KAY Outlet open?
A KAY Outlet is open:
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM
Thursday: 11:00 AM - 8:00 PM
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 11:00 AM - 8:00 PM
Q How is KAY Outlet rated?
A KAY Outlet has a 3.0 Star Rating from 68 reviewers.
Hours
Related Categories
Ratings and Reviews
KAY Outlet
Overall Rating
Overall Rating
( 68 Reviews )Royce L. on Google
Great customer service.
Reaux Paint on Google
Not even a simple hello. It was dark and gloomy inside. If they are trying to save money by cutting the electricity bill and employing staff with zero customer service skills, they have succeeded admirably.
david newton on Google
Angela in the Round Rock outlets location is amazing. So very helpful.
Peter Veres on Google
This review is rather about the store managent/maintnance and not about the repair itself (hopefully time will tell the shop did a quality job). The show website says they are open until 8pm during the week. I got to the shop at 7:02pm to pick up my repair and to my biggest surprise the shop was already closed. There is a piece of paper on the door showing they are only open until 7pm. They wasted 1.5hr of my time in traffic for nothing as I had to return for the pick up the next day. The lady in the store said they requested the store management to change the web open hours multiple time with no sucess. This is disappointing, I was following the store website to make my pickup and I do not appreciate this kind of negligence. Hopefully the repair will hold, but customers of this shop deserve better communication, everybodys time is precious! Please correct web open hours to match reality!
Stephanie De la Mora Ramirez on Google
WORST SERVICE EVER- I purchased a ring online from kay, not the outlet, a stone fell off and they told me to take it to any kay or kay outlet store so they can send it back to repair, this was back in april 2023, they said they would call me back when it was ready for pick up, saying it fell into warranty and they never did, i called a few months later and they said that the piece was sent back to the main place because it wasnt picked up (THEY NEVER CALLED) so they told to me to call back in a few weeks to see if it was in store, I called and was told it was ready, i went in for pick up today (FINALLY) and they ring was not even repaired because it didnt go through the warranty (that i was told before that it did) anyways i took my ring back because i didnt want to deal with it anymore, the ladies at the store are super rude and have zero customer service attention, i would never buy anything from this store specifically nor the brand it self
Overall Rating
Overall Rating
( 68 Reviews )Write a Review
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