Firestone Complete Auto Care

Great service! Found an issue that I would have crashed the car if they did not diagnose and fix
Apr 10th, 2024

Great coatomer service.
Apr 9th, 2024

Love this place. The workers are knowledgeable and don't mind when you ask questions
Apr 4th, 2024

Was once regarded as of the better consistent Firestone stores around the DFW area. Their tire selection is very competitive with anybody. I always look on line for their coupons . Unfortunately, I sadly do have to report to this store has become a disappointment. I brought a Honda CRV in with hard starting issues. When the air temperature dropped below 55 degrees it would not start or would take numerous times to start. The service guy made us buy a brand new starter saying he was 90% sure that was the issue. But warned us if it wasnt the repair fix, we still had to eat the repair cost. So we were out of a perfectly good Honda starter and had to keep an after market product. They kept the car and promised that they would figure it out. unfortunately they still could not ever figure out what the issue was and after three weeks I had to pick up the car and had to eat a $700 repair job. Sort of a Catch 22 situation for me. They took advantage of us because we are elderly and they thought we were not going to complain about their poor repair service. Now Im in the hunt for a mechanic shop that knows what they are doing. Wish me luck
Mar 27th, 2024

Mar 25th, 2024