OYO Hotel Rockport- Bay View is located at 1155 Hwy 35 N in Rockport, Texas 78382. OYO Hotel Rockport- Bay View can be contacted via phone at (212) 430-8681 for pricing, hours and directions.
Just stopped to inquire about a room for a week. After returning to my car and realizing the lady did not answer my question about a pet fee, I returned to door. Lady opened door and very rudely asked did I want a room or just want to ring the doorbell all night. Sign said ring bell for assistance. Hours were until 11 p.m., and I arrived at 9:50 p.m. She then slammed door and said she was closed. Guess I did not want the room. Extremely rude. I will definitely be letting EVERYONE know to avoid this place.
Business Response on GoogleNov 1st, 2023
Hi Tina Villegas,Thank you for bringing this to our attention. We apologize for the inconvenience and the behavior of our staff member. This is definitely not the kind of service we strive to provide.We would like to investigate this matter further to ensure that it doesn't happen again in the future. Could you please provide us with the location details and date of your visit so that we can address this issue appropriately?We value your feedback and would like to make things right. If you have any further questions or need assistance, please feel free to contact us at [email protected] again, we sincerely apologize for the unpleasant experience you had and appreciate your understanding.Warm regards,Team OYO
Jeff Adam on Google
Was in Rockport for 4 days Was a little skeptical about the oyo but it was just my speed decided to stay another 5days room was very clean a/c was great had a kitchenette king room small fridge and a decent freezer and a full size oven and stove staff was very friendly and helpful .bathroom needs a little updating but didn't go there to hang In the bathroom I would certainly go back
Business Response on GoogleOct 14th, 2023
Hi Jeff Adam,Thank you for sharing your feedback! We're delighted to hear that your stay at OYO Rooms in Rockport exceeded your expectations. Our team always strives to provide clean and comfortable accommodations with all the necessary amenities for a pleasant experience.We appreciate your kind words about our friendly and helpful staff. We take pride in ensuring that our guests have a memorable and enjoyable stay.Your comment about the bathroom has been duly noted, and we sincerely apologize for any inconvenience caused. We constantly monitor guest feedback to improve our services, and we will address this matter to ensure a better experience in the future.Once again, thank you for choosing OYO Rooms. We look forward to welcoming you back for another memorable stay.If you have any further queries or require assistance, feel free to reach out to us at [email protected] regards,Team OYO
Jolene Johnson on Google
Sooo its got all the amenities you need. Little fridge, microwave, coffee pot nice big bed ! Its clean and service was great but if youre looking for the ritz, move on! But if youre looking for a place to crash after being out and about all day, this is a good place, in a good Location and price was right!!
Nearby activities: Good location for whatever you need. Grocery store, restaurants, tourist shopping and the water!!!
Business Response on GoogleSep 11th, 2023
Hi Jolene Johnson,Thank you for taking the time to share your feedback with us. We appreciate your positive review about our amenities, cleanliness, and great service. We understand that our property may not have the luxurious feel of the Ritz, but we strive to provide a comfortable and convenient place for guests like you to rest after a long day of exploring.We're glad that you found our location to be good and the price to be right for your needs. If there's anything more we can assist you with or if you have any further questions, please feel free to reach out to us at [email protected] you once again for choosing OYO Rooms. We look forward to hosting you again in the future!Best regards,Team OYO
Eric Combs on Google
Rooms: Hot window unit not work right
William on Google
+ Fantastic location - Older motel. Parking is terrible. When i checked in, the employee was coming back from a repair. Stated she thinks she was overbooked. Messed around the computer and we got a room. Guy behind me did not. Employee was very nice, but stressed.
