Healthedly Insurance Services

This place is a joke. I called to get my member Id number and got the run around all day. They put me on hold for hours. They told me they would have the agent call me and he never did. I need the member number to fill a prescription ... these people are incompetent and I recommend going elsewhere if you want insurance you can use.
Dec 22nd, 2023

My agent was extremely helpful in getting me signed up for BCBS. But when she helped me signed up, I noticed my name was spelled incorrectly. I was assured this would be fixed. One week later, my ID card came in with the incorrect name. I had emailed her and she called me on the phone assuring me that this will be fixed and I will get a new card. A month has passed and it is still incorrect. After emailing her again about getting log in info to fix this issue myself, I had no response. (I just learned you have to make an account after you get insurance, I was unaware as I thought an account had already been set up.) I essentially got ghosted by my agent and it's been sitting in my mind so I figured I would write a review to clear my mind.
Sep 19th, 2023

Aug 15th, 2023

Thank you Julieta Brun for making our transition to BCBS a more pleasurable experience. From providing prompt responses and direct communication, Julieta is a one of a kind agent.
Jun 8th, 2022