9th Avenue Station

I'm new to Port Arthur and 9th Ave Station was recommended to me by several people at work who either live here now or have in the past. I showed up without an appointment on a Saturday and talked to Kim, the manager. She was awesome! There were A LOT of people coming in to look at apartments that day and Kim was by herself working the office. Even though she was SUPER busy, she took time with to show me an apartment and explain how the application process works. My first impression of the complex was very positive. It's a nice place, well maintained with lots of amenities. The online application and leasing process was intuitive and when I had questions, Kim and her assistant manager Kathryn were right there to help. I haven't rented an apartment in over 20 years and these guys really made the application and leasing process easy. I needed help with scheduling furniture delivery and Kim and Kathryn really helped me a ton! Honestly, I couldn't have done it without them. They took a huge weight off my shoulders and I am super grateful for their help. My apartment is nice. I got one of the pre-renovation floor plans but honestly it's nicer than I had hoped for at this price point. Not that rent is super cheap here but I feel I'm getting GREAT value for my money and I'm happy with the price, the location, and the quality. No complaints. Successful businesses get that way because they pay attention to their customers. 9th Ave Station does that and more. I honestly can say that they have exceeded my expectations at every step and I am super grateful to Kim and Kathryn and the whole team for making my leasing and move-in experience so painless and enjoyable.
Oct 16th, 2023

The new staff in the office is amazing nice and friendly even hold conversations with you and make you fill welcome love all the new changes going on at this beautiful property and the pool is so much cleaner who ever it is that is keeping it up great job maintenance team is on top of anything I needed and is very neat and clean love it here best community in Golden Triangle great job to the entire staff grounds are also clean and well kept
Sep 28th, 2023

First Class staff always willing to help and resolve any issues you may have at a swift pace. I recommend anyone to live here for any time frame, just a great, safe gated community to live in.
Sep 18th, 2023

Dont move here at all!!! Mostly if you are black cause they gone file fake complaints on you and you will never know till you call and ask about something maintenance dont fix on anything they come in for 2 seconds and say its fixed then 2 seconds later its broke again the manger is very rude mostly to young adults that happily pay rent here I wouldnt recommend unless you 30+
Sep 11th, 2023

Ive lived here for three years and sadly will have to move soon for a new opportunity. Since Kim, Kathryn, and Yecenia (pls forgive me if I misspelled your name) have been managing this complex, its been wonderful and I really am sad to be leaving. Id been having issues with an overcharge for one of the services. Instead of just letting it happen, they went into action to get to the root of the problem and fixed the problem. Thank goodness!!!! The complex is always clean and well cared for. I was told when I moved in even if its just a light bulb that needs replaced, put in a maintenance request. Theres been several issues come up and maintenance was always there within a few days to get things repaired. Sooner if it was urgent. The buildings are currently getting a fresh coat of paint which looks great (including the carports and garages). The neighborhood is fairly quiet. Theres a dog park to take my dog to and she loves it. My apartment is right next to a small lake with hundreds of turtles, fish, birds, and other wildlife. Each apartment has a balcony so you can sit outside and enjoy the wildlife or morning sun. There are always problems with apartments, but 9th Avenue Station really does try to minimize them. This is far better than some other places Ive lived. I know that whoever gets my apartment will be just as happy living there.
Sep 18th, 2023