Chamber of Commerce

      Subway

      ( 151 Reviews )

      Subway
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      Hours

      Tuesday:
      9:00 AM - 10:00 PM
      Wednesday:
      9:00 AM - 10:00 PM
      Thursday:
      9:00 AM - 10:00 PM
      Friday:
      9:00 AM - 10:00 PM
      Saturday:
      9:00 AM - 10:00 PM
      Sunday:
      9:00 AM - 10:00 PM
      Monday:
      9:00 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.6 - (151 reviews)
      59
      39
      18
      4
      31
      Read Our 151 Reviews

      Chamber Rating

      Verified Member
      3.6 - (151 reviews)
      59
      39
      18
      4
      31
      › ‹
      • Advik the Gamer

        Bathroom smells bad. Staff is rude. I told them to heat my veggie salad. For 20 seconds. They said they cannot do this next time. Salad tasted good.
        Apr 4th, 2024

      • Luis Manuel Ramos Hernndez

        Always love it!
        Mar 19th, 2024

      • Vihaan Roy

        Staff is really nice
        Mar 8th, 2024

      • Sandeep Disawal

        I understand people have tough days but that doesnt mean you will not provide the customer care. The sandwich making process was not very pleasant, the person making the sandwich was not in a good mood. We all felt that way. Also, our sandwich was not toasted to the right level. It sucks to pay for something and not be treated correctly. Def not visiting again.
        Feb 28th, 2024

      • Monica Martinez

        If I could give my experience at this restaurant a zero stars I would. I placed an online order today and did not mark toasted on my sandwich. I quickly try to contact the restaurant so they can make my order correctly, I call them 4 times no answer. I decide to go to the restaurant before my order is ready so I can advise them to toast my sandwich. I ask the staff if they can toast my sandwich, they say my sandwich is made and they cant remake it. So they rather me leave unsatisfied with my sandwich vs remaking it. I ask them a couple times to please remake my sandwich because Id like it toasted. They continue to tell me they cannot. Some lady named Trina is there and claims she was the director of operations, I explain to her what happened and she says we dont have a phone so even if I called they couldnt do that. First of all how does a subway not have a phone? That doesnt even sound correct because Im sure plenty of customers are trying to reach them and are unable to! They proceed to tell me they are unable to remake my sandwich so they rather me leave unsatisfied then remake my $6 sandwich. Thats insane and complete HORRIBLE customer service coming from the director of operations. Angel area supervisor was also there and saying the same. I cannot believe a restaurant would treat their customers this way! All I wanted was my sandwich remade so I could leave satisfied but apparently they are UNABLE to do that. Never experienced anything like this ever.
        Mar 28th, 2024

      Read Our 151 Reviews

      About
      Subway

      Your local Plano Subway Restaurant, located at 8600 Preston Road brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists.

      Contact Info

      Questions & Answers

      Q What is the phone number for Subway?

      A The phone number for Subway is: (972) 668-6900.

      Q Where is Subway located?

      A Subway is located at 8600 Preston Road, Suite 129, Plano, Texas 75024

      Q What is the internet address for Subway?

      A The website (URL) for Subway is: https://restaurants.subway.com/united-states/tx/plano/8600-preston-road?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=20347&utm_campaign=evergreen-2020&y_source=1_MTQ4OTcyNDAtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

      Q What days are Subway open?

      A Subway is open:
      Tuesday: 9:00 AM - 10:00 PM
      Wednesday: 9:00 AM - 10:00 PM
      Thursday: 9:00 AM - 10:00 PM
      Friday: 9:00 AM - 10:00 PM
      Saturday: 9:00 AM - 10:00 PM
      Sunday: 9:00 AM - 10:00 PM
      Monday: 9:00 AM - 10:00 PM

      Q How is Subway rated?

      A Subway has a 3.6 Star Rating from 151 reviewers.

      Hours

      Tuesday:
      9:00 AM - 10:00 PM
      Wednesday:
      9:00 AM - 10:00 PM
      Thursday:
      9:00 AM - 10:00 PM
      Friday:
      9:00 AM - 10:00 PM
      Saturday:
      9:00 AM - 10:00 PM
      Sunday:
      9:00 AM - 10:00 PM
      Monday:
      9:00 AM - 10:00 PM
      Nearby Subway Locations

      Ratings and Reviews
      Subway

      Overall Rating

      Overall Rating
      ( 151 Reviews )
      59
      39
      18
      4
      31
      Write a Review

      Advik the Gamer on Google

      image Bathroom smells bad. Staff is rude. I told them to heat my veggie salad. For 20 seconds. They said they cannot do this next time. Salad tasted good.

      Luis Manuel Ramos Hernndez on Google

      image Always love it!

      Vihaan Roy on Google

      image Staff is really nice

      Sandeep Disawal on Google

      image I understand people have tough days but that doesnt mean you will not provide the customer care. The sandwich making process was not very pleasant, the person making the sandwich was not in a good mood. We all felt that way. Also, our sandwich was not toasted to the right level.
      It sucks to pay for something and not be treated correctly. Def not visiting again.

      Monica Martinez on Google

      image If I could give my experience at this restaurant a zero stars I would. I placed an online order today and did not mark toasted on my sandwich. I quickly try to contact the restaurant so they can make my order correctly, I call them 4 times no answer. I decide to go to the restaurant before my order is ready so I can advise them to toast my sandwich. I ask the staff if they can toast my sandwich, they say my sandwich is made and they cant remake it. So they rather me leave unsatisfied with my sandwich vs remaking it. I ask them a couple times to please remake my sandwich because Id like it toasted. They continue to tell me they cannot. Some lady named Trina is there and claims she was the director of operations, I explain to her what happened and she says we dont have a phone so even if I called they couldnt do that. First of all how does a subway not have a phone? That doesnt even sound correct because Im sure plenty of customers are trying to reach them and are unable to! They proceed to tell me they are unable to remake my sandwich so they rather me leave unsatisfied then remake my $6 sandwich. Thats insane and complete HORRIBLE customer service coming from the director of operations. Angel area supervisor was also there and saying the same. I cannot believe a restaurant would treat their customers this way! All I wanted was my sandwich remade so I could leave satisfied but apparently they are UNABLE to do that. Never experienced anything like this ever.

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      Overall Rating

      Overall Rating
      ( 151 Reviews )
      59
      39
      18
      4
      31

      Write a Review

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