Jersey Mike's Subs

Good stuff as usual
Apr 9th, 2024

Apr 2nd, 2024

Service was outstanding at this location
Mar 5th, 2024

I ordered here on one of my worst days in a long time in hopes the food would make my day better. The delivery driver delivered to the wrong address. I called the store and was told I need to talk to DoorDash about my order and my points I redeemed would not be refunded. I called DoorDash and they said they initiated a refund and hung up on me. A week later I call DoorDash inquiring about my refund and they said they would need to reach out to Jersey Mikes. Two days later DoorDash says they can't help I need to call the store. I call and ask for a manager and get told there is no manager, when I explain why suddenly they could hand me to the assistant manager. The Assistant manager was very rude and told me to call when the manager was there. I had to step away from work to call two days in a row to catch them. The manager said he would talk to the GM about getting me a refund and never called me back. I was told they could not redeliver because they deliver through some place else and they couldn't refund my points. At this point its been almost a month with resolution or care from the store.
Mar 1st, 2024

Feb 19th, 2024