Courtyard by Marriott Dallas Plano Parkway at Preston Road

Apr 6th, 2024

Rude I will never stay there again
Apr 3rd, 2024

Would stay again. Roomy rooms and nice area
Feb 29th, 2024

The staff was amazing and prompt service. Cannot speak highly enough of them. The hotel was less impressive, doors were difficult to shut, shower was slow-draining even after maintenance, but hotel was clean and quiet.
Feb 21st, 2024

Huge disappointment! Do not stay here. The pool was closed due to mold infestation, the room keys never worked and there was no daily housekeeping. The ultimate offense was Jack, the creepy evening front desk person. He was one of the most miserable, power hungry humans to walk the planet. Jack was rude to the adults and bullied, borderline threatened our kids, right in front of us. The Marriott courtyard accepted our hockey teams stay to play business weeks in advance. Marriott was fully aware of what comes with hosting a young sports team. Upon arrival, we were greeted by an equally unhappy employee named Fletcher who forced every family sign a ridiculous agreement which included a 10pm curfew and a promise to evict any and all offenders. DO NOT STAY HERE.
Mar 4th, 2024