InTouch Credit Union

Horrible, everything is so difficult and nothing works. Always charging you fees and giving you a hard time
Jul 1st, 2023

I was working with an expert customer service team member of yours and they informed me the bank will do nothing Don't know if you got that or not but nothing to assist me in getting my money back so the fact that there's nothing you can do privacy or not I think the people should know before they use you that you won't help us get our money back that you take from us I lost $100 because when I was paying my car payment too early you applied it to the principal without informing me and then marked my next payment late. So because your customer service team will do nothing for me calling them will do nothing for me
May 13th, 2023

Larry at the prosper branch was amazing f and Camille and Eric on the phone. Absolutely amazing service regarding my card being hacked couldn't ask for better. So awesome.
Mar 8th, 2023

I will be contacting the NCUA tomorrow and filing a complaint regarding this issue I've been having with Intouch credit union. I have submitted my insurance information 5 times over the past four months and nothing has yet to be done to fix and resolve this problem with the added insurance that was added to my account charging me for extra insurance when I already have full coverage.
Jan 18th, 2023

I have tried numerous times to talk to a REAL person about my car loan. Still using Covid 19 for excuses. I will not use these people again
Dec 3rd, 2022