footTech

Cynthia,We sincerely apologize for the experience you had in our store. At Foottech, providing exceptional customer service is our top priority. We strive to ensure that all our staff are knowledgeable about our products. Shokz is a new product in our stores, however, this does not excuse any lack of knowledge on our part. Regarding the Bondi SR, we regret any confusion caused. This shoe is specifically designed for work environments with features such as a slip-resistant outsole. Please note that this particular item along with other work and dress-related shoes, are stocked exclusively at our 19th location due to space constraints. We appreciate you bringing this to our attention as both issues have been thoroughly discussed and addressed with our team.As one of the managers, I am here to assist you and address any concerns you may have. Feel free to reach out to me directly at your convenience. If you would like to call our store and ask for Mason, I'd be happy to help. We are committed to improving and ensuring that every customer receives courteous and informed assistance. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.