Chamber of Commerce

      Prosperity Bank

      ( 83 Reviews )

      Prosperity Bank
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      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.3 - (83 reviews)
      67
      2
      2
      0
      12
      Read Our 83 Reviews

      Chamber Rating

      Verified Member
      4.3 - (83 reviews)
      67
      2
      2
      0
      12
      › ‹
      • Laura Cuevas

        The customer service here is horrible! They all have one pace and its SLOW! Gabby is the worst at her job. Not friendly and always rude. If you hate your job that much find another one! I wish the owners of the business I work at would take their business elsewhere. If you want friendly, fast service dont come here!
        Mar 7th, 2024

      • Lindsay S

        We have had absolutely horrible service. You can't get through to an actual location and apparently every branch has its own rules for deposits and the hold time of large checks. Very dissatisfied!!!! Do not use this bank!!!
        Nov 25th, 2023

      • Mark Dennis

        Tommy Stallings has quickly evolved into a top Mortgage Loan Officer for Prosperity Bank. His product knowledge and service levels are unmatched!
        Oct 5th, 2023

      • Amber Morales

        Great customer service
        Jun 11th, 2023

      • Timothy DeWitt


        May 27th, 2023

      Read Our 83 Reviews

      About
      Prosperity Bank

      At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC

      Contact Info

      Questions & Answers

      Q What is the phone number for Prosperity Bank?

      A The phone number for Prosperity Bank is: (806) 767-8200.

      Q Where is Prosperity Bank located?

      A Prosperity Bank is located at 5120 82nd Street, Lubbock, Texas 79424

      Q What is the internet address for Prosperity Bank?

      A The website (URL) for Prosperity Bank is: https://locations.prosperitybankusa.com/prosperity-bank-82nd-street-89697e38df18

      Q What days are Prosperity Bank open?

      A Prosperity Bank is open:
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 4:00 PM

      Q How is Prosperity Bank rated?

      A Prosperity Bank has a 4.3 Star Rating from 83 reviewers.

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM

      Ratings and Reviews
      Prosperity Bank

      Overall Rating

      Overall Rating
      ( 83 Reviews )
      67
      2
      2
      0
      12
      Write a Review

      Laura Cuevas on Google

      image The customer service here is horrible! They all have one pace and its SLOW! Gabby is the worst at her job. Not friendly and always rude. If you hate your job that much find another one! I wish the owners of the business I work at would take their business elsewhere. If you want friendly, fast service dont come here!

      Business Response on Google Mar 2nd, 2024
      Hi Laura, we're sorry to hear that you had a negative experience with our staff. We understand the importance of courteous service and we apologize for falling short in this area. We will review this issue with our staff and take steps to improve our attitude and customer experience.

      Lindsay S on Google

      image We have had absolutely horrible service. You can't get through to an actual location and apparently every branch has its own rules for deposits and the hold time of large checks. Very dissatisfied!!!! Do not use this bank!!!

      Business Response on Google Nov 25th, 2023
      Hi Lindsay, we understand how frustrating this can be and we apologize for any inconvenience. At Prosperity Bank, we strive to provide exceptional service to all of our customers, and we're disappointed that we fell short in your case. We'll review these issues with our staff and take the necessary steps to resolve them. Thank you for your feedback.

      Mark Dennis on Google

      image Tommy Stallings has quickly evolved into a top Mortgage Loan Officer for Prosperity Bank. His product knowledge and service levels are unmatched!

      Amber Morales on Google

      image Great customer service

      Timothy DeWitt on Google

      image

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      Overall Rating

      Overall Rating
      ( 83 Reviews )
      67
      2
      2
      0
      12

      Write a Review

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