Chamber of Commerce

      Prosperity Bank

      ( 24 Reviews )

      Prosperity Bank
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      Hours

      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      1.8 - (24 reviews)
      4
      1
      0
      0
      19
      Read Our 24 Reviews

      Chamber Rating

      Verified Member
      1.8 - (24 reviews)
      4
      1
      0
      0
      19
      › ‹
      • Rick C

        Prosperity Bank recently "upgraded" their online banking portal but in reality it was a "downgrade". Multiple important functions in the old version are no longer available in the new version. It it time to switch banks that are more technologically advanced than Prosperity. Multiple phone calls to the bank call center has not yielded any positive feed back. One call left me on hold for 45 minutes.
        Mar 17th, 2024

      • Yaquelin Hernandez

        Slowest prosperity in town. Been in the drive thru for over 15 minutes just for a deposit. Not to mention the teller was rude. The one on Ave Q is much nicer and faster.
        Jan 10th, 2024

      • rene a lopez

        Cash my check every friday in the drive through area. Today i had the pleasure of dealing with two rude guys working your window. Please train your employees how to talk and deal with guest. There are a lot of other banks people can go to. Went at 330pm 11/24/2023
        Nov 27th, 2023

      • Connye Marshall

        Helpful
        Aug 11th, 2023

      • Greg Amburn (TheCryptKeeper)


        Jul 1st, 2023

      Read Our 24 Reviews

      About
      Prosperity Bank

      At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC

      Contact Info

      Questions & Answers

      Q What is the phone number for Prosperity Bank?

      A The phone number for Prosperity Bank is: (806) 784-4000.

      Q Where is Prosperity Bank located?

      A Prosperity Bank is located at 4827 4th Street, Lubbock, Texas 79416

      Q What is the internet address for Prosperity Bank?

      A The website (URL) for Prosperity Bank is: https://locations.prosperitybankusa.com/prosperity-bank-4th-street-30c889f739e7

      Q What days are Prosperity Bank open?

      A Prosperity Bank is open:
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 4:00 PM
      Saturday: Closed
      Sunday: Closed

      Q How is Prosperity Bank rated?

      A Prosperity Bank has a 1.8 Star Rating from 24 reviewers.

      Hours

      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed

      Ratings and Reviews
      Prosperity Bank

      Overall Rating

      Overall Rating
      ( 24 Reviews )
      4
      1
      0
      0
      19
      Write a Review

      Rick C on Google

      image Prosperity Bank recently "upgraded" their online banking portal but in reality it was a "downgrade". Multiple important functions in the old version are no longer available in the new version. It it time to switch banks that are more technologically advanced than Prosperity. Multiple phone calls to the bank call center has not yielded any positive feed back. One call left me on hold for 45 minutes.

      Business Response on Google Mar 21st, 2024
      We apologize for any inconvenience you experienced with our recent online banking upgrade. Your feedback is valuable to us, and we will work to address the issues you've raised. Thank you for bringing this to our attention.

      Yaquelin Hernandez on Google

      image Slowest prosperity in town. Been in the drive thru for over 15 minutes just for a deposit. Not to mention the teller was rude. The one on Ave Q is much nicer and faster.

      Business Response on Google Feb 5th, 2024
      Hi Yaquelin, we're sorry to hear that you had to wait for a long time at our location. We understand how valuable your time is and we apologize for any inconvenience. We will review this issue with our staff and take steps to improve our attitude and customer experience. Thank you for your feedback.

      rene a lopez on Google

      image Cash my check every friday in the drive through area. Today i had the pleasure of dealing with two rude guys working your window. Please train your employees how to talk and deal with guest. There are a lot of other banks people can go to. Went at 330pm 11/24/2023

      Business Response on Google Nov 28th, 2023
      Hi Rene, we're sorry to hear that you had a negative experience with our staff. We understand the importance of courteous service and we apologize for falling short in this area. We will review this issue with our staff and take steps to improve our attitude and customer experience.

      Connye Marshall on Google

      image Helpful

      Greg Amburn (TheCryptKeeper) on Google

      image

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      Overall Rating

      Overall Rating
      ( 24 Reviews )
      4
      1
      0
      0
      19

      Write a Review

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