Prosperity Bank
-
4505 98th St.
, Unit 100
Lubbock, Texas 79424 - (806) 798-9810
- Website
Hours
Chamber Rating
-
Melba Parchman
I have worked with Rachel, the branch manager, and Whitney, the teller supervisor, extensively. They have gone above and beyond to help me and my elderly father with issues on his account. I do not know what I would have done if they had not been so willing to go the extra mile and do the extra work they have done for us. Their attitude has carried on to the other tellers at this branch because everyone working here is always very friendly and courteous. I highly recommend this branch and especially Rachel and Whitney.
Feb 14th, 2024 -
GloGang1017
Garbage I needed 520 back he gave me 100 and than the speakers dont even work overall trash
Mar 24th, 2022 -
Charles Moster
1 review Share review Embed review Write an update Edit review 12/12/2019 Do not bank at Prosperity. I have worked with commercial banks large and small for over 34 years as an attorney and business owner. Without exaggeration, Prosperity is the worst bank I ever encountered. They continually made huge mistakes with our accounts including improper and unaccounted transfers from our accounts. We are still trying to figure out where the money went! The bank was rude and unprofessional and unhelpful to small business. Never appreciated our law firm business or clients we referred. When we left the bank they never even realized we were gone. This bank does not care about small business and is focused on its own selfish economic interests and growth, i.e., recent merger. Ignore the disingenuous ads on TV and stay away from these guys. Charles Moster, Esq. Moster Law Firm
Aug 4th, 2019 -
John
I went in one day & God knows I was already having a long week & I was so stressed and the bank was the last place I wanted to go, but my debit card wasnt working. I sat with Oliver TeO, one of the bankers (best associate there). Not only did he assist me with a new debit card, he also noticed that I seemed to be having a rough week & he was so kind enough to talk to me on a personal level & not just about banking. He reassured that even though they are a bank, that he would at any time be glad to talk about anything with me to show that Prosperity takes pride in not only their work, but their customers as well. I was currently banking between Prosperity & Wells Fargo & I could no longer stand Wells Fargo outrageous fees that they were charging me. Oliver & I also went over that as well & helped me move all my assests over to Prosperity. I just want to thank Prosperity for hiring bankers like Oliver TeO, who not only assisted me on my banking needs, but going up & beyond for me to make sure everything was okay with transitioning from Wells Fargo to Prosperity, for making sure my personal life gets better & that if I ever need anything, to come on in and have a chat with him. Thank you, Oliver, for going up & beyond for me. You truly define the word GREAT customer experience. Give this man a raise!
Jan 10th, 2019
About
Prosperity Bank
At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC
Contact Info
- (806) 798-9810
- [email protected]
- Website
Products
- BUSINESS ACCOUNTS
- BUSINESS CHECKING
- BUSINESS LOANS
- CHECKING ACCOUNTS
- COMMERCIAL LOANS
- PERSONAL ACCOUNTS
- PERSONAL LOANS
- SAVINGS ACCOUNTS
Services
- ACCOUNTS
- BANKING SERVICES
- BOOKKEEPING
- BUSINESS BANKING
- ONLINE SERVICES
- PERSONAL BANKING
Questions & Answers
Q What is the phone number for Prosperity Bank?
A The phone number for Prosperity Bank is: (806) 798-9810.
Q Where is Prosperity Bank located?
A Prosperity Bank is located at 4505 98th St., Unit 100, Lubbock, Texas 79424
Q What is the internet address for Prosperity Bank?
A The website (URL) for Prosperity Bank is: https://locations.prosperitybankusa.com/prosperity-bank-98th-street-f3183dda8a95
Q Is there a key contact at Prosperity Bank?
A You can contact Shayla Rose at (806) 798-9810.
Q What days are Prosperity Bank open?
A Prosperity Bank is open:
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Q How is Prosperity Bank rated?
A Prosperity Bank has a 3.0 Star Rating from 4 reviewers.
Ratings and Reviews
Prosperity Bank
Overall Rating
Overall Rating
( 4 Reviews )Melba Parchman on Google
I have worked with Rachel, the branch manager, and Whitney, the teller supervisor, extensively. They have gone above and beyond to help me and my elderly father with issues on his account. I do not know what I would have done if they had not been so willing to go the extra mile and do the extra work they have done for us. Their attitude has carried on to the other tellers at this branch because everyone working here is always very friendly and courteous. I highly recommend this branch and especially Rachel and Whitney.
GloGang1017 on Google
Garbage I needed 520 back he gave me 100 and than the speakers dont even work overall trash
Charles Moster on Google
1 review
Share review
Embed review
Write an update
Edit review
12/12/2019
Do not bank at Prosperity. I have worked with commercial banks large and small for over 34 years as an attorney and business owner. Without exaggeration, Prosperity is the worst bank I ever encountered. They continually made huge mistakes with our accounts including improper and unaccounted transfers from our accounts. We are still trying to figure out where the money went! The bank was rude and unprofessional and unhelpful to small business. Never appreciated our law firm business or clients we referred. When we left the bank they never even realized we were gone. This bank does not care about small business and is focused on its own selfish economic interests and growth, i.e., recent merger. Ignore the disingenuous ads on TV and stay away from these guys.
Charles Moster, Esq.
Moster Law Firm
John on Google
I went in one day & God knows I was already having a long week & I was so stressed and the bank was the last place I wanted to go, but my debit card wasnt working. I sat with Oliver TeO, one of the bankers (best associate there). Not only did he assist me with a new debit card, he also noticed that I seemed to be having a rough week & he was so kind enough to talk to me on a personal level & not just about banking. He reassured that even though they are a bank, that he would at any time be glad to talk about anything with me to show that Prosperity takes pride in not only their work, but their customers as well. I was currently banking between Prosperity & Wells Fargo & I could no longer stand Wells Fargo outrageous fees that they were charging me. Oliver & I also went over that as well & helped me move all my assests over to Prosperity. I just want to thank Prosperity for hiring bankers like Oliver TeO, who not only assisted me on my banking needs, but going up & beyond for me to make sure everything was okay with transitioning from Wells Fargo to Prosperity, for making sure my personal life gets better & that if I ever need anything, to come on in and have a chat with him. Thank you, Oliver, for going up & beyond for me. You truly define the word GREAT customer experience. Give this man a raise!
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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