Big 5 Tire & Auto Service

Hours

Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 12:00 PM
Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM

Chamber Rating

4.5 - (71 reviews)
56
4
3
4
4
Read Our 71 Reviews

Chamber Rating

4.5 - (71 reviews)
56
4
3
4
4
  • cesar casiano

    If your in need of immediate care & assistance ask for Lucas he's a real professional My sincere thanks for getting me back on the road quickly
    Apr 4th, 2024

  • Domanique Ingram

    So I called this morning looking for a tire. I was told the tire was in the warehouse and would be there at 8:30am. I arrive at 9:00am just to give a little more time for tire to be there. I wasnt greeted.as I walked in saw a gentleman behind the counter so I explained reason why I was there. He said he didnt take the call he knows nothing about it and was very rude. So I asked him who answers the phone he said him and another guy named Lucas so I ask if the other guy was available. He told me that the other gentleman was in the back and would come when he could. So I pulled my phone out and contacted another company to see if they had the tire in stock. The gentleman was still sitting there never went to get Lucas. As I was walking out a group of gentleman came from the back but the other company had the tire in stock. So I left please work on your customer service.
    Mar 22nd, 2024

  • Gelana Ingle

    Very impressed with how professional the staff is, very friendly, cost for the product and quick service. Go check out Lucus and his staff. Wont be disappointed!
    Mar 20th, 2024

  • Leeanne Mager (Leeamythist)

    Getting my tires fixed and they're always saving my butt come here for great service and note: THEY DON'T CHARGE UNLESS YOU NEED IT!! no inspection fees, they'll give you what you NEED, and the staff are super great and friendly!!!
    Mar 19th, 2024

  • veronica martinez

    Good service and very good attention, greetings to Alex (piti) .
    Nov 7th, 2023

Read Our 71 Reviews

About
Big 5 Tire & Auto Service

Big 5 Tire & Auto Service is located at 1016 W Marshall Ave in Longview, Texas 75604. Big 5 Tire & Auto Service can be contacted via phone at 903-758-8681 for pricing, hours and directions.

Contact Info

  •   903-758-8681

Questions & Answers

Q What is the phone number for Big 5 Tire & Auto Service?

A The phone number for Big 5 Tire & Auto Service is: 903-758-8681.


Q Where is Big 5 Tire & Auto Service located?

A Big 5 Tire & Auto Service is located at 1016 W Marshall Ave, Longview, TX 75604


Q What is the internet address for Big 5 Tire & Auto Service?

A The website (URL) for Big 5 Tire & Auto Service is: http://big5tire.com/


Q What days are Big 5 Tire & Auto Service open?

A Big 5 Tire & Auto Service is open:
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 12:00 PM
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM


Q How is Big 5 Tire & Auto Service rated?

A Big 5 Tire & Auto Service has a 4.5 Star Rating from 71 reviewers.

Hours

Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 12:00 PM
Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM

Ratings and Reviews
Big 5 Tire & Auto Service

Overall Rating

Overall Rating
( 71 Reviews )
56
4
3
4
4
Write a Review

cesar casiano on Google

image If your in need of immediate care & assistance ask for Lucas he's a real professional
My sincere thanks for getting me back on the road quickly

Business Response on Google Jan 27th, 2024
Thank you for taking the time to leave us a review, Cesar! We are glad we could get you back up and running.

Domanique Ingram on Google

image So I called this morning looking for a tire. I was told the tire was in the warehouse and would be there at 8:30am. I arrive at 9:00am just to give a little more time for tire to be there. I wasnt greeted.as I walked in saw a gentleman behind the counter so I explained reason why I was there. He said he didnt take the call he knows nothing about it and was very rude. So I asked him who answers the phone he said him and another guy named Lucas so I ask if the other guy was available. He told me that the other gentleman was in the back and would come when he could. So I pulled my phone out and contacted another company to see if they had the tire in stock. The gentleman was still sitting there never went to get Lucas. As I was walking out a group of gentleman came from the back but the other company had the tire in stock. So I left please work on your customer service.

Business Response on Google Mar 22nd, 2024
Domanique, I apologize for your experience with us. We are looking into this and will make sure that this does not happen again. We hope, in time, that you will give us another shot.

Gelana Ingle on Google

image Very impressed with how professional the staff is, very friendly, cost for the product and quick service. Go check out Lucus and his staff. Wont be disappointed!

Business Response on Google Mar 21st, 2024
Thank you, Gelana, for such a great review!

Leeanne Mager (Leeamythist) on Google

image Getting my tires fixed and they're always saving my butt come here for great service and note: THEY DON'T CHARGE UNLESS YOU NEED IT!! no inspection fees, they'll give you what you NEED, and the staff are super great and friendly!!!

Business Response on Google Mar 29th, 2024
Thank you for taking the time to leave us a great review! We are always glad to help you, Leeanne!

veronica martinez on Google

image Good service and very good attention, greetings to Alex (piti) .

Business Response on Google Nov 14th, 2023
Thank you, Veronica, for your review and we look forward to having you back!

Load More Reviews

Overall Rating

Overall Rating
( 71 Reviews )
56
4
3
4
4

Write a Review

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