Walmart Auto Care Centers

Hours

Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM

Chamber Rating

3.5 - (67 reviews)
33
6
6
3
19
Read Our 67 Reviews

Chamber Rating

3.5 - (67 reviews)
33
6
6
3
19
  • Mo Michelle

    Tommy was awesome. The rest of the auto center employees at this location were rude as hell. It was obvious that they see customers as an interruption to their personal business. Ask for Tommy. The rest of them suck, and it takes HOURS to get anything done here. Even with an appointment!
    Mar 16th, 2024

  • Jaye Gaspard


    Feb 28th, 2024

  • Scott Long

    Waited 30 minutes just to return a battery. Very poor service desk. Don't be in a hurry if you go here
    Feb 24th, 2024

  • Ellen Merrill

    Worst customer service I've ever had at any Walmart auto. I would give then zero stars if I could.. I arrived at 6:20pm. There was only 1 other car here. It was in the bay. No one came to my car to check me in. I waited in my car for almost 10 minutes. Then I walked around trying to find a tech, calling out "anyone here?".No answer. I went inside to the cashier. There was a man ahead of me paying for his tire. When it was my turn the female cashier asked me a bunch of questions about the car. It's a work fleet car. I didn't know all the answers. She then said she had to go talk to the tech. She came back and told me they were closing and could not get to my car. I said," I got here 40 minutes before closing. You were are open. I need the oil changed today. I want to speak to the manager." The male tech/manager came and told me they are not allowed overtime on Fridays. He said he couldn't do the oil change today.. I told him I want to speak to your boss. He told me his boss was not here. But he would do the oil change, but it would not be done till after 7:30pm. I told him,OK. I'll wait.". I shopped for a bit. At 7pm (their closing time) I returned to the auto center to wait. At 7:07pm, after closing, a MAN walks in looking to get a tire. No problem they say. Hummmm. REALLY!!! Just 30 minutes before, BEFORE closing time, there was no possible way they could get to my car. But now all AFTER closing time they can put a new tire on for him.Hmmmm. The tech/manager walks through. I stopped him asked how they could help the tire guy AFTER closing, but couldn't help me before closing? He said the tire guy talked to the manager and she approved it. Hummm. You mean the boss that you said wasn't here to talk to me??? I'm certain that none of this has anything to do with me being a female and the late customer being a male. Certainly not. Smh.
    Mar 15th, 2024

  • Tommy Miller

    Cheapest batteries and tires around
    Jan 10th, 2024

Read Our 67 Reviews

About
Walmart Auto Care Centers

Walmart Auto Care Centers is located at 515 E Loop 281 in Longview, Texas 75605. Walmart Auto Care Centers can be contacted via phone at 903-663-0222 for pricing, hours and directions.

Contact Info

  •   903-663-0222

Questions & Answers

Q What is the phone number for Walmart Auto Care Centers?

A The phone number for Walmart Auto Care Centers is: 903-663-0222.


Q Where is Walmart Auto Care Centers located?

A Walmart Auto Care Centers is located at 515 E Loop 281, Longview, TX 75605


Q What is the internet address for Walmart Auto Care Centers?

A The website (URL) for Walmart Auto Care Centers is: https://www.walmart.com/store/398-longview-tx/auto-care-center


Q What days are Walmart Auto Care Centers open?

A Walmart Auto Care Centers is open:
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM


Q How is Walmart Auto Care Centers rated?

A Walmart Auto Care Centers has a 3.5 Star Rating from 67 reviewers.

Hours

Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM

Ratings and Reviews
Walmart Auto Care Centers

Overall Rating

Overall Rating
( 67 Reviews )
33
6
6
3
19
Write a Review

Mo Michelle on Google

image Tommy was awesome. The rest of the auto center employees at this location were rude as hell. It was obvious that they see customers as an interruption to their personal business. Ask for Tommy. The rest of them suck, and it takes HOURS to get anything done here. Even with an appointment!


Jaye Gaspard on Google

image


Scott Long on Google

image Waited 30 minutes just to return a battery. Very poor service desk. Don't be in a hurry if you go here


Ellen Merrill on Google

image Worst customer service I've ever had at any Walmart auto. I would give then zero stars if I could..
I arrived at 6:20pm. There was only 1 other car here. It was in the bay. No one came to my car to check me in. I waited in my car for almost 10 minutes. Then I walked around trying to find a tech, calling out "anyone here?".No answer.
I went inside to the cashier. There was a man ahead of me paying for his tire. When it was my turn the female cashier asked me a bunch of questions about the car. It's a work fleet car. I didn't know all the answers. She then said she had to go talk to the tech. She came back and told me they were closing and could not get to my car. I said," I got here 40 minutes before closing. You were are open. I need the oil changed today. I want to speak to the manager."
The male tech/manager came and told me they are not allowed overtime on Fridays. He said he couldn't do the oil change today.. I told him I want to speak to your boss. He told me his boss was not here. But he would do the oil change, but it would not be done till after 7:30pm. I told him,OK. I'll wait.".
I shopped for a bit. At 7pm (their closing time) I returned to the auto center to wait.
At 7:07pm, after closing, a MAN walks in looking to get a tire.
No problem they say.
Hummmm. REALLY!!!
Just 30 minutes before, BEFORE closing time, there was no possible way they could get to my car. But now all AFTER closing time they can put a new tire on for him.Hmmmm.
The tech/manager walks through. I stopped him asked how they could help the tire guy AFTER closing, but couldn't help me before closing?
He said the tire guy talked to the manager and she approved it. Hummm. You mean the boss that you said wasn't here to talk to me???
I'm certain that none of this has anything to do with me being a female and the late customer being a male. Certainly not.
Smh.


Tommy Miller on Google

image Cheapest batteries and tires around


Load More Reviews

Overall Rating

Overall Rating
( 67 Reviews )
33
6
6
3
19

Write a Review

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