Katy, TX Cell Phone Store

One of the best stores you can always find help here matters phone.

Excellent attention and service. I recommend him 1000%, Dr Charbel Saba is incredible and very patient.

Had an excellent experience at this store. I had just opened an account at a different T Mobile Store (another state) and there were a number of problems including how to ... more

New owners maybe? My 6 month old phone stopped getting internet/not working. They said I had to change my number and buy a new phone. Ok so I upgraded and they said it wa ... more

Meggin is a gem. Very knowledgeable and very friendly. She had an answer before customer service (phone) ha ha ha.

Not open when stated!! Waited forever!

I had the worst experience Ive ever had in my entire 35 years of living when I walked into the store to purchase a phone I wanted to pay the full price for the phone afte ... more

Horrible service . Do not get home internet from this store . They will sell you boxes that do not work and make it impossible to get issue fixed . I went an entire month ... more

This was an awesome experience. I would recommend

Employees of this store are not friendly. Customer services is very poor. The staff are not willing or not knowledgeable enough to help solve any issues. I have been to t ... more

Tolan Jackson was very accommodating and helpful.

I would never come here unless Wesley is there. He is THE best to work with. He has been the MOST honest, helpful, friendly, respectful, welcoming, polite and simply the ... more

The only one that deserves a 5 star rating is an employee named Joe, the rest were not even trying, also it took them 2 MONTHS to replace a HDMI port on the PS5. Made sev ... more

Michael was extremely helpful! Great service

Worst service ever received, they do not have any professionalism, they treat customers badly, they do not help at all, they are just talking to each other. Even the mana ... more

Mahad was extremely kind and very customer service orientated! He really goes above and beyond for his customers. We will definitely be stopping by this Metro store more ... more

I wish the staff knew more about the operating systems on the phones that they are selling.

Victoria was absolutely amazing. She was very helpful and very patient with us. We came to switch over from Verizon about were unprepared and she helped us with every ste ... more

Amazing service she was great in helping me with all my needs definitely recommend this location

Mr. Jorge is by far the nicest, most knowledgeable, and caring associate Ive met in the last 16 years as a customer of Verizon. Not once, did he push or even try to sell ... more

Good company

Said they couldn’t help us since we were Sprint customers (“Sprint system is down”). Got sent to another store with an hour plus wait.

This location is excellent on customer service very friendly and thanks to karina I left with a great plan and a new phone.

*Extensive Mobile knowledge, customer relationship. * There are limited no. Of staff's were there so the management was easier.. *There work is just to sell products, mak ... more

i don't understand these reviews because what ya'll are describing is nothing like the experience my family and i have encountered. everyone is really sweet and respectfu ... more

1hr and 30 min and they kept attending the same customers....

Great geek guys at this shop. They come through always

This location never opens on time. It’s 10:17 but supposed to opened at 10

The team here are awesome. The listen to your neds/wants and give you the best price and deals. They are very nice and friendly. The atmosphere is warming. Thanks to ... more

(Translated by Google) Friendly, competent representative. (Original) Representante amable, competente.

Wife and I both upgraded to latest model phones (iPhone 15 & GS24+). Everything went smoothly and the ATT reps handled the data transfers between phones for us along with ... more

Both of the employees behind the counter were super helpful with me. They helped me get all the products I required and affordable price and went above and beyond for me. ... more

(Translated by Google) Bad experience with this company I was mistreated by an employee who should not work with the public (Original) Mala experiencia con esta compañía ... more

Fast and friendly. In and out with a new internet router in less than 15 minutes! Excellent experience!

Ricardo is the best. Our problem re: an account transfer was resolved right then and there. They personally made sure the transfer completed to our satisfaction.

Syed helped us upgrade our phone and was able to get us everything we needed to get up and running. He was very knowledgeable and transparent. I would highly recommend hi ... more

Thank you so much to J he really saved the day for me. Having just come from a horrible experience from another T-mobile store ready to change providers, J really brought ... more

UPDATE: Verizon Representative DONALD was not transparent when we inquired about switching bonus. BUYER BEWARE: The gift cards that VERIZON offers can ONLY be used within ... more

HIGHLY RECOMMEND!!! New store, great customer service along with great music & snacks for customers to enjoy their grand opening!

Simon was awesome getting me set up with my new earbuds!

No prices on the display phones.

Best people in katy.

(Translated by Google) So, your attention was the best. Very attentive and clear in the information (Original) Asif, su atención fue la mejor. Muy atento y claro en la i ... more

Great empanadas.

Experience and Excellent services best In Town

Top service highly recommended

I recommend Diego. Very nice fixed my iPad. I highly recommend the