Spectrum Registration

They lie they told me our phones were compatible. They walked us through the setup and then said that they were not. My wife and I both work from home and have not had phones for 3 days. I even spoke to a lead manager she lied said she would call me back and crickets never heard from her she was going to listen to the phone call I had with the sales person who said my phones were compatible. Stay away if you need your phone they are crooks and legal action should be taken, leaving people without phones that depend on them for work. They are crooks!!!!
Mar 28th, 2023

inconsiderate, unprofessional & untrustworthy.
Dec 21st, 2022

Refused to allow me to cancel, keep transferring me to someone else. Have to call and hold for hours, cant cancel on their website. What does it take? Leave the box on their doorstep and stop paying the bill? Then they will threaten to destroy your credit report.
Feb 16th, 2022

I opened an account with them since they offered a better price than their competitors. A week later I called to ask something about my online account and I found out that their price "changed" and that my bill was going to increase as well. The operator said that the new price had been in their system for the last month and that the person that I opened the account with, could have offered a cheaper price just "to close the deal". I still don't know who lied to me, the first or the second operator, but Spectrum is full of sh*t. Don't go with them!
Mar 19th, 2020

Screw spectrum and everything it stands for i was out of internet an cable for 4 days 2 tech came out and didnt fix nothing i kept having to call and nobody would help me i asked to speak to a manager and was told no supervisors were on duty was on hold for almost 30min RIDICULOUS looking into another company
May 21st, 2019