Promenade at Las Colinas Apartments

Hours

Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM

Chamber Rating

3.7 - (150 reviews)
93
7
5
5
40
Read Our 150 Reviews

Chamber Rating

3.7 - (150 reviews)
93
7
5
5
40
  • James Smith

    Great place. Clean. Friendly staff.
    Apr 9th, 2024

  • John Conteh

    This apartment complex has gone down in value and care since I have been here. Management is terrible now. There have been inappropriate things seen on some units doors when there are families that live here with small children. Prices have been raised for valet trash without a notice. Things are always broken and the hallways aren't always clean. There is no notice for things such as police raids but you'll be notified of the smell of weed in the hallway. If you make a complaint, management will try to intimidate you and make it seem like they are doing all they can to fix a problem but in reality they are just trying to save face for the business. They are unreliable and lie. If i could, I would give them no stars. I feel all these 5 star reviews are adds. Do not trust them. I still live here and cannot wait to move out.
    Feb 10th, 2024

  • Shawn Carson

    I have a safety critical job, so my sleep is very important. The fire alarms have been going off the past 3 days at night time and in the morning. They cant fix this?
    Feb 8th, 2024

  • Herbert Gears


    Jan 31st, 2024

  • Javonte Whigham

    I have lived here for a year and a half. But recently I have started to hate it here and regret signing another lease. I work a second job at night and constantly come home after 10 pm to no parking spots. Visitors have started to take over resident parking because when I come home I either see the gate open or see a car waiting to drive into the gate after me. Start enforcing parking and doing something about this. I should not have to always park on the 5th floor and walk down the steps to my apartment on the 3rd floor every day.
    Jan 24th, 2024

Read Our 150 Reviews

About
Promenade at Las Colinas Apartments

Jefferson Promenade will be a Class A development located in the Las Colinas Urban Center in Irving, Texas. The community will feature urban style architecture with extensive amenities and quality upgrades. Additional features are state of the art fitness and yoga facilities, patios with ground floor private yards and mezzanine/loft units. Promenade is situated near the Verizon business development and Music Factory.

Contact Info

  •   972-444-8924

Questions & Answers

Q What is the phone number for Promenade at Las Colinas Apartments?

A The phone number for Promenade at Las Colinas Apartments is: 972-444-8924.


Q Where is Promenade at Las Colinas Apartments located?

A Promenade at Las Colinas Apartments is located at 555 Promenade Pkwy apt 277, Irving, TX 75039


Q What is the internet address for Promenade at Las Colinas Apartments?

A The website (URL) for Promenade at Las Colinas Apartments is: https://www.promenadelascolinas.com/


Q How big is Promenade at Las Colinas Apartments?

A Promenade at Las Colinas Apartments employs approximately 20+ people.


Q What days are Promenade at Las Colinas Apartments open?

A Promenade at Las Colinas Apartments is open:
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: 1:00 PM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM


Q How is Promenade at Las Colinas Apartments rated?

A Promenade at Las Colinas Apartments has a 3.7 Star Rating from 150 reviewers.

Hours

Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM

Ratings and Reviews
Promenade at Las Colinas Apartments

Overall Rating

Overall Rating
( 150 Reviews )
93
7
5
5
40
Write a Review

James Smith on Google

image Great place. Clean. Friendly staff.


John Conteh on Google

image This apartment complex has gone down in value and care since I have been here. Management is terrible now. There have been inappropriate things seen on some units doors when there are families that live here with small children. Prices have been raised for valet trash without a notice. Things are always broken and the hallways aren't always clean. There is no notice for things such as police raids but you'll be notified of the smell of weed in the hallway. If you make a complaint, management will try to intimidate you and make it seem like they are doing all they can to fix a problem but in reality they are just trying to save face for the business. They are unreliable and lie. If i could, I would give them no stars. I feel all these 5 star reviews are adds. Do not trust them. I still live here and cannot wait to move out.

Business Response on Google Mar 5th, 2024
Promenade at Las Colinas Apartments sincerely apologizes for your negative experience. We take all feedback seriously address concerns in a timely manner. We are committed to providing our residents with a positive living experience and will take all necessary steps to improve your situation.

Shawn Carson on Google

image I have a safety critical job, so my sleep is very important. The fire alarms have been going off the past 3 days at night time and in the morning. They cant fix this?

Business Response on Google Jan 21st, 2024
Hi Shawn, Thank you for taking the time to leave your review and we are so sorry the alarms sounded on 1/18. We hate that the winter storm left us in a vulnerable state causing issues to the pipes in the garage. We thank you for your understanding and have been working to ensure the residents are not affected further by this.

Herbert Gears on Google

image

Business Response on Google Feb 13th, 2024
We apologize for any inconvenience you may have experienced, Herbert. We value your feedback and would appreciate the opportunity to address your concerns. Please reach out to us at (972) 444-8924 so we can discuss your review further. Thank you.

Javonte Whigham on Google

image I have lived here for a year and a half. But recently I have started to hate it here and regret signing another lease. I work a second job at night and constantly come home after 10 pm to no parking spots. Visitors have started to take over resident parking because when I come home I either see the gate open or see a car waiting to drive into the gate after me. Start enforcing parking and doing something about this. I should not have to always park on the 5th floor and walk down the steps to my apartment on the 3rd floor every day.

Business Response on Google Feb 26th, 2024
We apologize for the inconvenience you have experienced regarding parking at Promenade at Las Colinas Apartments. We understand your frustration and we are actively working on addressing this issue. We appreciate your feedback and will take it into consideration as we continue to improve our services. If you have any further concerns, please feel free to contact us at (972) 444-8924.

Load More Reviews

Overall Rating

Overall Rating
( 150 Reviews )
93
7
5
5
40

Write a Review

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