iStorage
-
10200 Katy Fwy
Houston, Texas 77043 - 832-864-9404
Hours
Chamber Rating
-
Laura Rosales
Since they changed management my experience has been awful! The new property manager is very rude unhelpful. Elevators dont work, property is dirty, and every single person Ive seen at the office has a complaint. So frustrating because the previous manager was so sweet and nice. Cant wait for the lease to be over.
May 14th, 2022 -
LV Joker08
May 8th, 2022 -
Ronny Brehm
Was great under proguard - since istorage took over its a mess. Dont rent here.
May 8th, 2022 -
David Wagner
Rented from Proguard. Great experience. iStorage bought this property and it has been a mess. Have to show up in person to pay, no credit card payments, threatening email caused by their botched systems, etc. Would never do business with this company again.
May 6th, 2022 -
Faith Hines
This place is not the same. Proguard was amazing! Ever since new management took over customer service has been horrendous. You can't ever get anyone on the phone, they've tried to sneak in additional fees, and I still can't pay my bill online. The website doesn't work and is antiquated and inadequate. When you finally do speak to someone, no one can tell you when online services will be fixed or when you can pay your bill. Oh, but they sure will send you a delinquent notice email. So unprofessional and poorly managed. UPDATE Now no one is responding to emails, even the so called Regional Manager Ashley Payne. Also, they've increased their unjustified harassment for delinquent notices to include texts. All this despite customers still not being able to pay using their site and their online services not working properly
May 5th, 2022
Contact Info
- 832-864-9404
- [email protected]
Products
- Mattress Covers
- Small Boxes (measure 1.5 cubic feet (17" x 12 3/8" x 12 3/8")
- Medium Boxes (twice the size of a small box at 3.0 cubic feet (10 1/8" x 18" x 16")
- Large Boxes (three times the size of a small box at 4.5 cubic feet (18" x 18" x 24")
- Wardrobe Boxes (includes a metal bar for hanging your clothes, so they stay wrinkle free)
- Picture Boxes (narrow, flat boxes that are perfect for storing pictures or mirrors)
- Bubble Wrap
- Security Cameras
- Air Conditioned
- Climate Controlled Storage Units
- 24 Hour Video Recording
- Business Storage
- Deliveries Accepted
- Drive Up Access
- Electronic Gate Access
- Fully Fenced Storage Facility
- Month-to-Month Leases
- Well-Lit Storage Facility
Services
- Month-to-Month Leases
- No Deposit Required
- Deliveries Accepted
- Business Storage
- 24-Hour Video Recording
- Moving Supplies Available
- Moving Truck Rental Available
Brands
- iStorage
Payment Methods
- AMERICANEXPRESS
- CASH
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for iStorage?
A The phone number for iStorage is: 832-864-9404.
Q Where is iStorage located?
A iStorage is located at 10200 Katy Fwy, Houston, Texas 77043
Q What is the internet address for iStorage?
A The website (URL) for iStorage is: https://www.istorage.com/storage/texas/storage-units-houston/10200-Katy-Fwy-881?utm_source=google&utm_medium=local&utm_content=881&utm_campaign=localmaps
Q What days are iStorage open?
A iStorage is open:
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Q How is iStorage rated?
A iStorage has a 4.2 Star Rating from 133 reviewers.
Hours
Ratings and Reviews
iStorage
Overall Rating
Overall Rating
( 133 Reviews )Laura Rosales on Google
Since they changed management my experience has been awful! The new property manager is very rude unhelpful. Elevators dont work, property is dirty, and every single person Ive seen at the office has a complaint. So frustrating because the previous manager was so sweet and nice. Cant wait for the lease to be over.
LV Joker08 on Google
Ronny Brehm on Google
Was great under proguard - since istorage took over its a mess. Dont rent here.
David Wagner on Google
Rented from Proguard. Great experience. iStorage bought this property and it has been a mess. Have to show up in person to pay, no credit card payments, threatening email caused by their botched systems, etc. Would never do business with this company again.
Faith Hines on Google
This place is not the same. Proguard was amazing! Ever since new management took over customer service has been horrendous. You can't ever get anyone on the phone, they've tried to sneak in additional fees, and I still can't pay my bill online. The website doesn't work and is antiquated and inadequate. When you finally do speak to someone, no one can tell you when online services will be fixed or when you can pay your bill. Oh, but they sure will send you a delinquent notice email. So unprofessional and poorly managed.
UPDATE
Now no one is responding to emails, even the so called Regional Manager Ashley Payne. Also, they've increased their unjustified harassment for delinquent notices to include texts. All this despite customers still not being able to pay using their site and their online services not working properly
Overall Rating
Overall Rating
( 133 Reviews )Write a Review
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