Park 'N Fly

William Chen _{on Google}

Feb 28th, 2024

Excellent

Jonathan Lam _{on Google}

Feb 28th, 2024

Unfortunately the purchase by the parking spot is ruining what was once a great parking lot. They decided to combine shuttles to be done just by JFK shuttles, which has already resulted in overloaded and less responsive shuttles. Meanwhile while waiting their other locations had shuttles come to the terminal I was at (B) multiple times. I can see this getting pretty bad during peak times unless they somehow run a lot more. For now I will start using their other Will Clayton locations or park elsewhere.

Kyaw. Com _{on Google}

Feb 24th, 2024

Date 2/24/2024
What a surprise! The Parking Spot has bought Park N Fly and now The Parking Spot shuttles are picking up/dropping off PNF customers now. But the problem is this change is not communicated well with the customers. At IAH arrival Parking shuttle pick up point, you see small sign at The Parking Spot saying Park N Fly. That needs to change with a bigger and more visible sign until Park N Fly brand is no longer in use.
Date 2/17/2024
This morning service was good. New QR code scanners at the Gates work better. Staff are courteous. My shuttle driver was Mary and she's very professional, safety minded, and courteous. Thank you Mary!
-----
Date 10/2023
I am a Frequent Parker at PNF JFK location.On 10/5/23 around 4:30pm returning from a trip I had really bad experience. PNF shuttles are less frequent than other parking shuttles, second the shuttle driver tried to drop me off at the wrong spot saying he accidentally threw the ticket I gave him, the car wash machine was malfunctioning. Worst of all their QR code scanners at the gates are VERY difficult to scan QR codes on your phone. You have to hold up your phone up close to the slanted scanner at the bottom of the box which can cause you to drop your phone outside of your window. I hope the management will look into these issues.