Houston Eye Associates (Watkins Eye Center)

I had cataracts removed and lens implants performed by Dr. Watkins and it was the best experience I've ever had. I would recommend his services to anyone that has a problem with their vision.
Dec 30th, 2022

Dr. Watkins and the Heights Eye Center Staff are absolutely the best ever. I have been seeing Dr. Watkins ever since he started his practice here. I receive excellent care and consideration from everyone there. He will be missed very much but I wish him much peace and happiness in his retirement.
Apr 7th, 2021

I appreciate the very careful protocol they have in place during Covid - lots of signs saying NO you cannot remove your mask. Excellent service from everyone. I once had a minor eye emergency and I was seen immediately.
Mar 27th, 2021

Prompt and excellent attention for my routine eye examination.
Feb 3rd, 2021

I regret choosing to visit Dr. Watkin and sincerely hope the terrible experience I had is one other patients will never find themselves in. The communication, bedside manner, and level of patient care was absolutely awful I hope in writing this review, I can warn others who are looking for an ophthalmologist that Dr. Watkins is NOT recommended. The doctor did not even say hello to my greeting or acknowledge me when he entered the patient room. The first thing he did upon entering the room was look at my chart, speak to the tech who was also in the room about the reason I was there and then proceeded to check my eyes on his machine all without saying one word to me. He never asked me directly what problems I was having or what brought me into his office, instead he communicated with the technician. 9/10 times I asked a question, the technician answered not the doctor, which was quite worrying in itself. If I had wanted a tech appointment, I would have scheduled an appointment with a tech, not a certified ophthalmologist. My reason to go to this doctor was to get a second opinion on a diagnosis provided by my optometrist. When I asked about a procedure that my optometrist recommended, Dr. Watkins and the tech agreed. However, when I asked Dr. Watkins if he agreed with the reason the optometrist said I needed the procedure, I sensed frustration from Dr. Watkins and he dismissed the reason without giving any feedback. When I further asked about the steroid eye drops my optometrist recommended in addition to the procedure, Dr. Watkins got up, angrily said an optometrist is not a doctor and walked out of the room as I was still asking my question!! All the while, the tech remained silent and did not condemn the manner in which Dr. Watkins spoke to me not did he try to reassure me. I asked the technician his opinion on what just happened as I was shocked a medical professional would make a patient feel so small and unimportant to which he replied shortly The Dr. doesnt agree with your optometrist. It is NEVER acceptable for a medical professional or staff to treat a patient with such little respect simply for disagreeing with another medial opinion. The whole point of getting a second opinion is confirmation for a patient to have confidence in what they are being told. This is the WORST medical experience I have ever encountered. I strongly urge anyone to read past the positive reviews on here and take them with a grain of salt. Do not go here if you want to be treated with respect. Dr. Watkins has no business treating patients.
Jan 16th, 2021