AMGRAY LOGISTICS LLC

Great place to use
Apr 2nd, 2024

Never ever patronize them, they are into fraud. They will take your money and your goods and stop responding to your text.
Mar 29th, 2024

Im not surprised by the workers rude and disrespectful attitude . Its same as their owner, she lack courtesy and work ethic . After failing to meet up with the delivery time , went there to ask for more information and all I got was an insulting response as if I was begging for service that Ive paid for . Ill advise anyone sending goods from Nigeria to think twice before seeking for a gray service . Regardless the cost , others service fast and reliable.
Mar 13th, 2024

One of the most unethical African own business in Houston . Its like rudeness and arrogance is their watch words. No accountability, no customer support, lack of communication, disorganized staff and most sadly rude and disrespectful. Very unprofessional. Dont be deceived by the stars reviews . Most are from staffs, friends and family who barely use their service . The owner is at the top of the rudeness . You could see from the way shes responding to reviews . Instead of taking responsibility and working on how to be better . Shes here arguing and trying to justify her worse deed . Package expect to receive in 7 days as turn 20 days still counting . I called but no reasonable reason for the delay or a way forward . Doing business with Amgray is a regret .
Mar 12th, 2024

On Wednesday, February 7th, 2024 I delivered goods to the Lagos office for shipment to the Houston office, as per our previous agreement. The transaction occurred between 5:00 and 6:00 p.m. CST. At approximately 2:49 PM CST, I was contacted by my representative and informed that I needed to pay additional charges due to a "new rate affecting my shipment." I reiterated that our transaction had already been finalized and that any recent rate adjustments would not be applicable to our prior agreement. Despite my explanation, the representative insisted that I pay the additional charges if I wished to proceed with the delivery. They offered no alternative except to pick up the goods and receive a refund. Furthermore, I contacted the Houston office regarding this issue but have not received any updates or a resolution on the refund.
Feb 9th, 2024