Lush Cosmetics Willowbrook Mall

I sample some items, especially the teeth tablets that you chew and brush for whiter teeth! I found out that these stores are now in Canada!! Happy me!!! Staff was very helpful and sweet. The place smelt amazing. This is an all natural store.
Jun 10th, 2023

Eh I dont know I always shop with Lush mainly for bath bombs, lotion, bubble bars, sometimes soap bars. But I dont know about shopping here again at this location with how I was treated today when I walked in. There was no Hello no welcome and the whole time I was shopping around, and asking questions, I dont know this one lady that worked there was just so smart talking (in a rude way of course) and a bit sarcastic, treating me like Im dumb and dont belong, just making me feel so I UN-welcomed. However, once I started talking about the products I was looking for and products i know, even some Im waiting on coming in the mail because I always order, sort of in bulk to where I do big orders, she started toning down the way she was treating me and was being a bit more I guess nice and interested in helping. Then when I said thank you for the help, mmhmm she said but no one said have a nice day or anything when I was walking out. Whatever, I guess some people do just get treated based of looks and appearances. I even asked her why do some bath bombs look more lively in the store versus when you get them shipped home and she was like have you ever whens the last time youve been to a lush store *chuckles*, because I mean theyve always been the same and I was like just last month probably 3 weeks ago and she was like nope never changed. Always been like this. Then another worker (guy) asks me what was my question and he explained and then she tries to hop in yeah because yours gets shipped with packing peanuts while we get our shipments in big pallets thats why they look a little more fresh and live, trust me were not a fake lush store okay?? hahah pretty much saying it like yeah were special. We have to get ours with special packaging so the colors and glitters are there. THOUGH, none of this happen last time. Will still continue to shop with lush of course! And if I go in person the woodlands or highland village for sure!!!
Jun 2nd, 2023

Great Customer service, amazing staff.
Apr 27th, 2023

Went to Willowbrook location Jessica and the team were seriously amazing and full of information and I will def be back to get more products..
Apr 15th, 2023

Apr 4th, 2023