Allure Hermann Park

If I could give "0" stars, I would. The new FOB system is a hit or miss, and there's virtually no visitor parking, so good luck having friends over for more than a few hours. This place feels like a prison. They need a SERIOUS upgrade of visitor parking and other visitor amenities. My guests don't want to have to pay valet just to get an okay spot, OR risk being towed. Not great for the price.
Mar 22nd, 2024

Ive lived here for roughly 2.5 years! In my time I have no issues! Management has worked with me and are always quick to answer any questions. Its quiet and private
Feb 2nd, 2024

My car was stolen from the parking garage along with another corvette almost 48 hours ago. I haven't heard anything from property management. They haven't even notified residents that such an incident happened. It's like nothing even happened. This place started off great. But the management is different now. Elevator issues most days. And you're stuck at the parking garage exit or entrance more often than not because of this new unreliable fob system. Please do not bother sending me lease renewal information.
Jan 7th, 2024

This is by far one of the most beautiful properties in Houston. However, they are extremely unprofessional and inconsiderate of their applicants. My application was denied for no reason at all. I was told that I did not meet the income requirements. When I disputed that their calculations were incorrect they requested tax documents bank statements as well as check stubs. The numbers did not change. I make will over their income requirements! There's no problem with my credit no evictions or broken leases. No criminal history yet these people denied my application and tried to keep the additional deposit required to hold the apartment while the application was being processed. Do not waste your time. It's not worth it. They do not care about their applicants. By the way, I called the property manager on several occasions and never did receive a call back. And when I called to inquire about the denial email and when my deposit would be returned. The gentleman that answered the phone had the nerve to ask me. Did I still want the apartment really? I don't think so!!!!!
Apr 9th, 2024

2-3 year resident. Notice they responded to my positive review before. Sort these reviews by newest because the previous management was 100x better than the current. 1. The access control system for the building (OpenPath) sucks! The previous management had this figured out but they came and ruined everything in an effort the keep AirBnb's out (at the expense of residents). I now am required to grant 24/7 access to my location on my cell phone just to access my apartment. To make things worse this system simply doesn't work a lot of times. 2. As soon as the new management came in they downsized the # of valet and maintenance workers. This means slow maintenance requests and valet is no longer 24/7. 3. I now get bothered while attempting to use the pool on the weekends. I get told I need to go down to the lobby for a wristband. Just another way they are trying to control access at the residents expense. 4. The garage door is constantly not working. I have gotten stuck multiple times attempting to leave and enter the building. 5. The hallways and elevators use to have some A/C in them but now I frequently leave my apartment to be greeted by air that is hotter than the air outside. 6. Elevators are constantly broken or out of service. As I write this now only 1 is working and all the floor buttons in the single working elevator do not work. 7. These people charge me $75 a month for an additional parking spot in the garage. Maybe I would complain about this less if the access control system to the garage actually worked correctly. This is deeper than a problematic period of time in this buildings history. If current management continues down this path this building will be a University of Houston dorm within 5 years :) If you are a resident and agree with the points above be sure to thumbs up this review so others can see that these points are valid. This is a classic bait and switch. Things have gotten much worse since I first signed my lease, and the painful part is most of these changes were simply unneeded. They had a problem with AirBnB's and decided to make accessing the building a pain in the butt for residents. I have been here many years and all the previous residents I know have moved out or are waiting for their lease to expire. My advice if you are looking is to spend the extra ~$200 to go to a building managed by Hanover or wait a little while for rent to drop as people realize this building is no longer what it used to be. Fair rent here is probably currently ~$1,580 Update: I was a little mad when I wrote this but this place has some amazing people here. Doesnt deserve 1 star but has room to improve. They are closing the gym for a week to fix floor tiles The only payment option has a fee for bank transfer (yeah its only $1)
Feb 17th, 2024