Verizon

Went in with a technical issue with a phone I bought direct from Samsung. Thought it was going to be a complete pain. Will was very helpful and had everything resolved in under ten minutes. No high pressure sales tactics. Just courteous and efficient help. Thanks for your help!
Mar 2nd, 2024

Feb 28th, 2024

Moises was GREAT. He was very helpful with picking out which iPhone 15 I wanted and was able to transfer all of my info to the new phone right then and there. He even put on the screen protector and case on the new iPhone for me too.
Feb 16th, 2024

Upgraded phone, quick transaction, friendly and helpful staff here always!
Jan 31st, 2024

Official store, not a retailer. We confirmed when entering, spoke to a sales rep about an online offer on our account to upgrade to an iPhone 15 with merely a trade-in+taxes and upgrade fee. (We already have an unlimited plan). We were told that the offer was for a different unlimited plan. Which I did look up and confirm, but then a few days later went on the account more thoroughly and found 2 separate offers. 1 for the other unlimited plan and one for the plan we currently have. The sales rep didnt look at the account for more than 30 seconds. So instead of dealing with them again, I ordered both online for in-store pickup. We ended up with 2 iPhone 15pro instead of iPhone 15, both upgrades for just the taxes and $35 upgrade fees plus sending in the old devices. Our bill has not changed a dime. The rep was trying to get us to pay $415+tax and upgrade fee for each line, or get a new unlimited plan for an extra $20/month. My question to my wife was how is unlimited different.. turns out the new plan included more countries, and more high speed hotspot data, neither would benefit us.
Jan 14th, 2024