Vickys Housekeeping

I've had two cleaning experiences with this business. Before the first we set up a meeting at my house to discuss needs and pricing. Vicky and her daughter came to my home together and looked around. They told me a deep clean would be $300, a cleaning every 2 weeks would be $120 or $140, I can't remember which now and a cleaning every 3 weeks would be $160. I chose to schedule them for a deep clean the next week. They said they clean everything, move furniture, remove dishes to clean cabinets, wipe walls and baseboards; this is a very thorough cleaning. I had to purchase several cleaning chemicals and supplies they requested which was no problem. After the cleaning my house smelled and felt wonderful because we all know how amazing it is coming home to a house we didn't have to clean ourselves. However, as I began to look around I saw that there were several kitchen shelves that didn't get cleaned, there were corners where dust remained and my shower wall still had soap scum which I had to clean myself. I was 6 months pregnant at this time in early October. Then, after the cleaning she told me I would need to pay $100 more than our agreed price because my house was "very dirty". I didn't end up paying more than our agreed price since I reminded her that she came to my house to look at it and give me a quote then. We had set a price so that is what I paid. Despite these overlooked things, I'm a new single mom needing help with housework so I decided to schedule another regular cleaning this past Friday. This time, I was even more disappointed. Now, my shower wall and bathtub both had remaining soap scum which I had to clean now 7 months pregnant. I also had 4 Swiffer dust wands which I couldn't locate. I asked Vicky about both of these things and she said it must've been the cleaner I had for the scum. She also said I only had one dusting wand and would not admit to stealing my things. Lastly, in their ad here they post pictures where they've picked up rooms but Vicky told me that for her to clean everything needed to be picked up. They do not want to tidy up or pick up things off the floor at all so the photos they have posted are very misleading. I hate to have to leave a poor review for anyone but I feel this cannot be overlooked. If you hire Vicky, be prepared for a difficult or poor experience. I love coming home to a great smelling house but the devil is definitely in the details here.
Sep 18th, 2022

Services: Standard cleaning, General housekeeping
Jun 17th, 2022

Services: Interior & exterior window cleaning, Standard cleaning, General housekeeping, Deep clean
May 29th, 2022

Ms Vickie does excellent work. Has been cleaning and carrying for our place over 8 years. All way comes when she says. Very thorough. Very reliable.
Apr 15th, 2022

Mar 30th, 2022