VersaTrust

Trevor Croteau _{on Google}

Jun 14th, 2023

In the course of software development, it's expected that the unexpected may happen. In the course of our work, our SQL Server capacity hit its limit and introduced numerous operational challenges, introducing blockers for important work items. From our initial interaction, Andrew's expertise was evident. With only a brief explanation of the situation, he was able to quickly diagnose and devise a plan of action.
One of the standout aspects of working with Andrew was his unwavering commitment to customer service. He was consistently available during work hours, often picking up our calls multiple times a day. His patience in explaining complex IT issues and providing regular updates was refreshing and extremely helpful. We always felt informed and confident in the progress made, all thanks to Andrew's thorough communication.
Working with Microsoft's intricate support and licensing system could be a trial for anyone, but Andrew navigated this maze with ease and patience. He took this burden off our shoulders, allowing us to maintain focus on development without any distractions. His respect for our ongoing work was evident, as he always sought our approval before undertaking actions that might disrupt operations, such as restarting machines. This attention to detail not only minimized any potential downtime but also fostered a transparent and respectful working relationship.
Our experience with Andrew at VersaTrust was nothing short of outstanding. We highly recommend their services to any company looking for professional, dedicated, and customer-centric IT solutions. 5 stars out of 5!

Tyler Edmondson _{on Google}

Jun 12th, 2023

Versa Trust is professional and always on top of it!