Chipotle Mexican Grill

Mar 20th, 2024

This dude making my food had the worst attitude ever. Idk his name, but he had like these crazy blue eyes, african american. This dude tried putting like 4 pieces of chicken in my bowl. I asked why he put so little and he went to get his manager. Dude looked like he hated his job idek why hes there.
Mar 8th, 2024

Mar 4th, 2024

Feb 19th, 2024

My wife wrote this and is 100% correct. 3 of us walked into the store at 6100 Long Prairie, Flower Mound, TX at 9.30pm... one of us got served what he wanted. I asked for a bowl and was asked which rice, I said brown, she gave me white and my husband said she asked for white which she started to remove from my bowl with her gloved hand. I said never mind, I'll take it. I was asked which beans, I asked for black, didn't have any. I then finished my order and asked for cilantro (no cilantro). My husband came next and ordered a burrito, he would normally have black beans but of course they didn't have any, he got vegetables and a miserly portion of chicken. The only other thing he has is a little red sauce and quocamole so he asked if he could have a little extra chicken. She said I have to charge you extra which he responded but you only gave me a tiny portion and I hardly have anything else. He told her I don't want it then and the young man next to her rudely laughed in his face. When asked why he laughed, he said it wasn't important and not worth complaining about. My husband asked for his name and he said I don't have to give you my name and when my husband joked about taking his picture, he quickly turned his back, laughed and did a little dance. In hindsight we should have just left due to his rudeness but we paid for our 2 meals and left. Also on entering I commented to my husband about a young man cleaning the area where they do chicken and veggies of how his hair hung all over the place and the counter by the salsa etc was a mess. We have been patrons of this store since it opened and I can honestly say we won't be back to this location and have never been treated so poorly. Hope management read these reviews.
Feb 15th, 2024