Best Western El Paso Airport Entrada Hotel

Ana Mol _{on Google}

Apr 9th, 2024

Rooms a little small; very friendly staff, perfect breakfast. Highly recommended if you travel by plane.
Walkability: Yes, you can go out for a walk, with caution.
Noteworthy details: Just 10 - 15 minutes walking to the airport. They have transportation, ask for it at reception.

Susan Torres _{on Google}

Mar 30th, 2024

First, the staff is amazing! They also have a meditation room with massage chairs, such a nice treat. Rooms are always clean and Ive always felt safe. The breakfast is hot, well maintained and always full!
Only down side is no door dash available here, so be prepared to eat out!
Rooms: Clean, open space in the king rooms

RC C _{on Google}

Apr 5th, 2024

As I was booking a hotel reservation, I noticed my rewards balance was almost at zero. I knew this was incorrect because I had been saving the rewards to use for an upcoming vacation. I discovered that a reservation had been made hours prior using my log-in information and without my permission for a hotel 1,961 miles away in El Paso, Texas.
I contacted the hotel about the fraudulent reservation who said I needed to call the corporate number she provided. Corporate then said that I needed to go through the hotel. After speaking with the hotel again, I called the El Paso non-emergency police number. I was informed that I would have to make a police report with my local police department. At 9:22 pm ET, I trekked to my local police department to file a police report and explained that the person committing fraud is due to check out tomorrow. I called the El Paso non-emergency police number again for an update and they reached out to the officer who went to the hotel. I am awaiting a return phone call for the latest information.
I have the name of the person who made the reservation (as they did not change the email address for the receipt). I do not know anyone with that name and have never authorized anyone to use my account.
I look forward to my refund. I will change/delete this review upon resolution.

Tyla Williams _{on Google}

Mar 17th, 2024

The hotel itself was nice and clean! Breakfast was great and everything! My only issue was that the hotel dialog stated it had a fineness facility! That is not true! They partner with a fitness facility but it's about 5 miles away. Most travelers that are staying at a hotel on the airport are not driving, so it is a huge inconvenience to call an uber to go Workout! Why not just say Off site Fitness facility or have a shuttle that will take you.