El Paso, TX Eye Care Center

Attended for a routine eye exam. I was helped right away. The tech that assisted me was courteous and had exceptional customer service. I saw that someone gave a 1 star r ... more

Every since Southwest Eye Institute was acquired by American Vision Partners (based in San Francisco), the service has gotten worse each time I go. At my last visit, afte ... more

TL/DR: this office is terrible and I will never go here again. I do not trust the prescriptions or information I was given to the point where I am going to get a new exam ... more

Had a great experience being here. Dr. Was very attentive and answered my questions. Staff was also very friendly and helpful

Horrible place. Waited 3 hrs for my dad to be seen. Witnessed a young girl technician yell at an older man! Walked him out after he was upset with her yelling at him and ... more

I am not sure how this occurred, but when I ordered my last pair of glasses from this place, they had my name misspelled and under an account number for an individual in ... more

Excellent, fast and courteous service! Thank you Dr. Gardner you and your staff are awesome!

Before there was a lady who made me have a bad experience with the optician but now they changed the staff and they are very attentive, they do have excellent customer se ... more

I love this place! Araceli is very knowledgeable, helpful and professional. I suffer from keratoconus and have struggled with my eyesight. Thanks to her, I can see great ... more

They did an excellent job doing my two daughters exam. My youngest said she had A 5 star experience, and thats what matters the most.

This is truly an "above and beyond" kind of place. Dr. Koplos is in a league of her own regarding Myopia management, and her staff are all thoroughly professional. As imp ... more

Dr. Ellis and the staff are true professionals with an amazing personal touch with their service. A+

Last year my insurance changed and I had to change where I got my glasses from. Boy am I happy that happened. Sears Optical (at Cello Vista Mall) has been amazing to my f ... more

I was satisfied with my overall eye exam. The employee assistance was great.

After more than 3 years of trying to get my insurance company to add them to their plan, I can now go back to Dr McMahon. No complaints. Great doctor. Great staff. Fr ... more

I had been patient of this Center for 9 years. These Clinics are excellents with very goods proffesionals, assistants and staff. My doctors are Di Pascuale and Fornier. T ... more

Good service, pleasant, very friendly, excellent work team.

Dr. Patel and Rina always make this a great experience. The staff is so friendly and understanding and they have a great selection of glasses. We've been going to them fo ... more

Very professional attention. Dr. Kahuv is knowledgeable and cares about his patients. I have been a patient for over 17 years and I gladly recommend Dr. Keak Kahuv and s ... more

Always very professional and very friendly.

Very happy with the results with my glasses!! Good customer service and great price. 100% recommend!!!

What an excellent man running this operation. So cordial and supportive of the community he serves. 40 years in the trade on this sight. If you need an optometrist, come ... more

I dont think my eye exam was done properly. I am 61 and usually use bifocals. My previous prescriptions were for no line bifocals. I thought that the bifocal prescription ... more

I had an excellent experience at this place. Moraima was very professional and nice customer service. Place is very clean and well kept. Recommended . Gracias Moraima.

As an established patient, check-in only took about 2 minutes at the kiosk. This was a 6 month follow-up. Waited about 10 minutes to be taken in, and the entire time in t ... more

Courteous and friendly service. Great selection of frames.

Went in because I was needing a quick repair on my eyeglasses and Liliana was very helpful in taking care of my issue with my glasses. I would definitely recommend this p ... more

I wish I could give 10 stars. I walked into my free LASIK consultation with the intention of shopping around, but I knew once I walked into the clinic I didnt need to loo ... more

Fast and friendly service

Amazing service! Love the atmosphere! Very affordable! Great selection! Best of all Nhan remembers his customers and that just shows how much he cares to provide the best ... more

Super recommended.

Very welcoming and great staff! Dr. Purdy is excellent and explains everything and youre not rushed. Clean office and lots of seating.

Horrible customer service....went to another location and got great service...man at counter is rude and unprofessional...hates his job

Had emergency eye surgery great doctor to see an help me recover my vision

I know the main doctor has a great reputation, but the wait to be seen is beyond ridiculous. Our appointment was at 9am. Its now 10:40 and we have yet to be seen. Weve ha ... more

Dr. Gulbas is the best in town!!!! Highly recommend him!

Love it here. Thank you!

Well I waited over an hour for my appointment at 8:30 then didn't get seen till about 9:40. After that I saw the doctor for about 2 minutes and he told me to just squeeze ... more

You have to go frequently to see a doctor, your waiting time is outrages. Have had to wait to be seen 2-4 hours. Their office policies need change. Once seen by a doctor, ... more

Sooo my glasses broke, decided to go in and the staff was super kind ! I couldn't decide on glasses and Chris helped me out, I ended out walking with 2 ! would recommen ... more

Best service! Alondra was extremely helpful during my last visit. Thank you!!!

Made an appointment through the phone then show up to my appointment to be told I never had an appointment and that they couldnt see me. In addition certain employees wer ... more

Excellent place, super good prices and excellent quality.

My experience was awesome. This was my first visit outside of military care. The staff was very professional and I was seen on time. The intake nurse was very thorough on ... more