El Paso, TX Bank

Very friendly staff always..

This place is so slow, Im amazed at how theres 14 people in line and only one teller and NOBODY came to assist.

Went in last week to open my teen first account. Tanicia was WONDERFUL, treated him with respect, addressed him when explaining things, answered all two of his question ... more

Hate that one can not communicate with the branch one does business with, instead of the good ol' 888.

Great place to do business. Friendly staff, and professional service.

I signed into the application and filled out my information and got my loan within the day.

No credit reporting -

(Translated by Google) Very bad bank, the truth is that my experience has not been very good. I do not recommend it. (Original) Muy mal Banco la verdad no ah sido muy bue ... more

Two times now I have gone to talk to an account representative. Both times I have ended up leaving after over an hour of waiting. It seems there is only the one guy and t ... more

Sunflower bank... Worst experience I’ve ever had with a bank. They closed my account shortly after I opened it. I have several business accounts at other banks and had ... more

Elsa and Mr. Crdenas were very helpful in servicing my mortgage. Overall I'm very satisfied with the bank's quality of service and would recommend it for anyone looking f ... more

Friendly and fast service

Great customer service. My banker Amy was a pleasure to deal with.

Terrible. Teller lied about Apple Pay not working on ANY of their machines. Dont work, when the previous customer used it? Unwilling to help, would rate 0 stars if I cou ... more

Can you believe that PNC Bank does NOT have a coin counter? I was told to go to a Walmart for this service.

They are so rude they had no respect no customer service at all

Don't recommend. Came to order checks about a month ago and they never came. Not enough ATM locations. Mysterious overdraft fees clarified only after waiting hours for cu ... more

When I call this location nobody answers the phone! Do all have a different number?! I love the one at Gateway West by Bassett but it's a bit far from my location th ... more

Definetly ALL LOCATIONS ARE BAD

Great Customer Service at the westside branch in El paso

Honestly not a good location for business needs. From waiting in the commercial "express" drive thru lane for 30 minutes for one car ahead in line and not even getting a ... more

Im done with this bank rude laughing employees at this location. Takes them 30mins to do what i can do on the phone with a wells fargo rep in 3 minutes. Im tired of this

Terrible experience

Excellent

Been with them for 10+ years. No hidden fees that I know of. 2 eastside branches, one by Vista del Sol and Lee Trevino, the other by Joe Battle and Montwood area. Lower V ... more

WISH I COULD GIVE LESS THAN A ONE STAR. WAS A VICTIM OF CREDIT CARD FRAUD. THE FRAUD DEPARTMENT WAS NO HELP, GOT MY MONEY BACK ONLY BY CONTACTING THE MERCHANTS DIRECTL ... more

Applied for a mortgage - zero communication from the mortgage consultant, no email (other than automated), no phone call, no text, no response to my voicemail. Checked th ... more

They only have one banker. Can never get help when needed

Best bank!

Do something about the lines at the ATM! Only one ATM! Why did you all close the branch on Montana and Piedras?! Now you have to go all the way to downtown or Alameda and ... more

Came to change name on my account and was waiting for over an hour, very ridiculous.

Chase is closing banks left and right. I don't see this one being around much longer.

Filthy Outside...aweful looking building

Wells Fargo has to be worse bank, only come here to deposit for my company. They always have 1 or 2 tellers and a line of people. Why would anyone bank here!!! 0/10

Extremely understaffed!! Wait times are ridiculous.

very bad customer service from the woman at the front desk, her way of responding is not at all friendly or professional because they have people who do not like their wo ... more

One of my favorite WF branches. Excellent customer service. Convenient location. This is my go to branch.

I've only had a problem with them once regarding a payment that went through without me authorizing it, but they took care of it the same day I noticed it

I went with arturo to open an account and he was great helping me out with that.

It's am awful bank with Fred on everything.

I have been banking with the for years and they have gotten ruder over time. Even the ones with their picture on the way are not inviting. I would switch banks but I'm LO ... more

Thank You Nathan for running such a smooth operation. Your staff is awesome especially Alondra, Luis and Carlos. Very professional and well trained great customer service ... more

Worse customer service

Wells Fargo doing illegal practices to random people or this some shady stuff from the contracted landscapers? This is a shared lot with other businesses and no signs say ... more

Awesome service!, I have to make deposits daily for my place of work and their service is always fast!

This Wells Fargo branch is highly unprofessional. I attempted to open a savings account for a trust, it took them an hour to tell me the trust document needed to be signe ... more

Went in there to open a bank account and registered electronically to wait in line. When it was my turn another girl stood up and walked straight to the staff. Was told i ... more

Love the staff. They are always friendly, professional and quick. Whenever our business is lacking something they always meet our needs in a timely manner. Chirs is amazi ... more